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The Reserve at Thousand Oaks
- Retirement Homes
- Thousand Oaks, CA
About this business
Location details
3575 N Moorpark Rd, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our mother spent about nine years at The Reserve. The staff is friendly and cares about its residents. The facility and grounds are clean. They have plenty of activities. And they were very accommodating during multiple apartment moves.
I feel accepted and respected. I feel fortunate to live here. I especially like my apartment. It has a nice view and green grass outside. I feel there are several dedicated employees that care very much about everyone. That includes Shirley Romero, Liina Cuba, and Lulu Issa. They are outstanding compared to the average one.
I’ve unfortunately noticed that when a resident moves into Hospice, the levels of appropriate treatment and communication decline. I’m listed as the POA. Yet, to date Ive never receive updates or calls regarding the patient or their condition, health and treatment. All of which was clearly articulated during the initial consultation, that I was to have been referred to, and informed prior to. I even mentioned to Elizabeth that concise communication is severely lacking.
Frequently asked questions about The Reserve at Thousand Oaks
How is The Reserve at Thousand Oaks rated?
The Reserve at Thousand Oaks has a 4.6 star rating with 61 reviews.
When is The Reserve at Thousand Oaks open?
The Reserve at Thousand Oaks is closed now. It will open on Monday at 9:00 a.m.
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