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The Reserve at Mandarin
- Apartments
- Jacksonville, FL
About this business
Newly Renovated Homes Now Available! Home is your getaway, so why can't it feel like one? It can be just that when you make your home The Reserve at Mandarin. Relax in one of our newly renovated apartment homes surrounded by lush landscaping and tranquil lake views. A highly sought after location, The Reserve at Mandarin is located near I-295 and Baymeadows Blvd., offering residents an easy commute around Jacksonville. Updated amenities and several floor plan options are just some of what The Reserve at Mandarin has in store... read more
Location details
4083 Sunbeam Rd, Jacksonville, FL, 32257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible complex can’t wait to move Roaches Mold Terrible management Overpriced Unprofessional staff
A lot of mold and water problems I agree do not move here,They will come to start the work but, never comes back to finish the job! Got alot of mold and water problems,I lost all my clothes and shoes my closet have water and my bedroom carpet is moldy got mold on it the water is dangerous to drink, I went to the office and they laughed and said we don't drink the water here.the water it turns white when you boil it.I am moving out at the end of January ,I am so glad ! I do have pictures to prove my point.I gave it one star ?... read more
Pictures are misleading Showers definitely don't look like the pictures shown, Not to much crime but maintenance and the upgrades they did make were poorly planned as the plumbing under my sick holds water in the P-traps causing smell and the fix the apartment gave me was using bleach that I would have to come out of my pocket for. Real professional...
Run away!!!! Please do not move here. Rude, nasty people, tiny, cramped apartments and outdated appliances. Management will flat out lie to you regarding any concerns you have. They do not care at all about the comfort or safety of their residents, just taking as much money from you as possible. You will not be treated like a human being while living here!
Jorge helped me so much today! Jorge is an apartment maintenance employee. I had a flat tire and he gave me good advice about where to go to get the tire parts I needed. He changed the tire for me since I have had shoulder surgery and was afraid my arms wouldn’t be strong enough the remove the lug nuts. He even made sure I had the correct air pressure by checking the tires and adding air as needed. Thank you Anzio for allowing Jorge to take the time to help me!
Save yourself and look elsewhere! Honestly, the tour was not amazing but I was sold on the price for rent. However, it’s all a joke. This complex is NOT luxury at all. I should have known that the community was bad news when I saw multiple feral cats in the community (especially by the leasing office and model apartment). The managers don't seem as if they are interested in ensuring that the feral cats aren't bothering the residents. The roads are not paved well (there's potholes everywhere), and the stairs were just recentl... read more
Business response:
While we appreciate all reviews, we are truly dismayed to hear that your time here has fallen short of expectations. We sincerely apologize for any miscommunications, as your experience here certainly does not meet the standards we strive to uphold. Our team would love to sit down and resolve your concerns with you; please come by our office at your earliest convenience. Thank you.
Don't let the outside beauty fool you There are break-ins almost every weekend. The apartments are MUCH more rundown than they appear to be in the model. Constant pest issue due to garbages being right outside of apartment. Highest rent pricing in the neighborhood. There is never available parking and the neighbors will call the police on you if you have guests over on the weekends. They also have no drainage so there is constantly sitting water which means HUGE mosquitos in your apartment.
Business response:
It is definitely troubling for us to read that you experience has been less than satisfactory as a resident of our community. Unfortunately, even though we do everything within our power to provide a luxurious place to call home, crime has no address and maintaining personal security lies with the individual. If you would like to discuss these policies further please feel free to contact us at your earliest convenience.
PLEASE DO NOT MOVE HERE!!!! I have been here for a year and cant wait to move. Office staff was good until Ms., Crystal became very combative about me wanting my carpet cleaned and not spot treated due to my lease renewal. Maintenance has been a joke since the beginning. They take forever to fix anything. I have to brush my teeth in the kitchen sink since they still haven't fixed my bathroom sink. I thought new management would make things better. Not according to Crystal.
Not a good place to live. Terrible place to live, it has been sold 3 times in the past four years and every time the new owners find a way to leverage some new fee with out violating the terms of the lease. Maintenance people do the bare minimum and when they get into your apartment they will set your AC down to 70 cause you know they need to be comfortable. Place is over run with cats. Buildings are old and have roach and fruit flies living in the walls and drains. My apartment is about 1/2" off level. If you have a view of... read more
Frequently asked questions about The Reserve at Mandarin
How is The Reserve at Mandarin rated?
The Reserve at Mandarin has a 3.4 star rating with 434 reviews.
When is The Reserve at Mandarin open?
The Reserve at Mandarin is open now. It will close at 6:00 p.m.
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