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The Reserve at Columbia Tech Center
- Apartments
- Vancouver, WA
About this business
Location details
600 SE 177th Ave, Vancouver, WA, 98683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great service I’ve been looking for a bigger place for me and my two children. I was able to get more information on the amenities and pricing and received great customer service when calling to discuss availability! The staff was kind and answered all of my questions promptly and throughly, keep up the great energy!
Business response:
Thank you for taking the time to share your experience! We’re so glad our team was able to provide you with helpful information and great customer service. We truly appreciate your feedback and look forward to assisting you further!
Invented Damage Charged several hundred dollars to replace carpet that was NOT new when I moved in. Claimed "paint damage" where there was none. Magically, the sum total of this "damage" was exactly the same as my security deposit. Ghosted me when asked for proof. Will see them in small claims.
Ghosted Fridge broke down six weeks after we moved in. Reported via online portal. No reply. Left voicemails. No reply. Caught someone in the office, who sent over a tech, who said he could not fix it and they would order a new one. Still waiting and voicemails are not being returned. :(
No Smoking Policy Unenforced Neighbors in my building smoke indoors. Management never returns phone calls about this. Cannot breathe inside my own home.
Never lived here | billed anyway Rented a unit here but had to buy out lease after my job offer changed. The thousands of dollars in buy out fees were not evidently enough punishment. They also claimed paint and carpet damage and charged for both. I never moved any items into the unit and spent less than 15 minutes inside. They would not waive their mandatory cleaning fees either despite the unit being pristinely clean. Extracted every possible penny out of me. Worst experience ever. :(
Major safety & security problems Car broken into five times this year. Management yelled at us for putting a small barely noticeable camera in the window trying to catch the culprits. We asked what else we could do. No answer. This is supposed to be a gated community but the gate is usually stuck open. The only time it seems to close is when you order food delivery.
Terrible Has done nothing about neighbors that smoke so much pot in their unit that we get a contact high in ours. Everyone in our building has complained. Nothing is done. I thought this was a smoke free property? They did find the time to tape an angry notice to our door the one time we forgot to bring our trash cans in. :(
Ghosted after lease signing Have been waiting three months to get broken microwave fixed. Phone always goes to voicemail. My messages were returned before I moved in. Five stars for sales. Zero for service.
Doesn't fix broken appliances Our fridge failed three times in 15 months. The drier destroyed multiple articles of clothing. It sounds like a bad drum band no matter how small the load is. Tech told us the third time he would like to replace the fridge but could not get approval from "corporate". They never came out to look at the drier but twice closed our problem report with a survey asking how well they did. Between spoiled food and ruined clothes we are out over two thousand dollars. Won't be renewing. Stay far away!
Frequently asked questions about The Reserve at Columbia Tech Center
How is The Reserve at Columbia Tech Center rated?
The Reserve at Columbia Tech Center has a 3.6 star rating with 291 reviews.
When is The Reserve at Columbia Tech Center open?
The Reserve at Columbia Tech Center is closed now. It will open tomorrow at 9:00 a.m.
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