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The Pointe at West Chester

3.9

About this business

The Pointe at West Chester is thinking outside the box and living there, too. It is the next great living environment in suburban Philadelphia. Here, high-end finishes and a generous array of amenities come standard. 

Location details

890 S Matlack St, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.9115 reviews
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Aimee Scafaria's profile image
Aimee Scafaria 
recommend  Recommended
4 years ago

Even though a lot of the amenities are unavailable at this time, we are still able to enjoy the lounge. The apartments are very spacious but if you feel like just getting out for a little while, the lounge offers a great break from the same old same old. You can play a game of pool while the kids color quietly in the kids corner. I love the huge scrabble board on the wall. What a great way to have school aged kids and even preschool kids practice their words and letters. There has almost never been a time when we wanted to g... read more

Business response:

Hello Aimee, Long term residents, like yourself; let us know that The Pointe is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one! And right now aside from our pool, all of our amenities are open for everyone to enjoy! Have a great day! Chris Trongone Community Manager 

Sandra Cutter's profile image
Sandra Cutter 
recommend  Recommended
4 years ago

I was shown this apartment complex by a Realtor after moving here from another state three years ago. At that time I didn't know anything about the Pointe at West Chester but it was nearby to my family. Since living here I now feel this is "home". The staff has always been kind, the building is safe, the maintenance crew are so helpful, and living here I now have extended family. 

Business response:

Hello Sandra, Long term residents, like yourself; let us know that The Pointe is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one! Have a great day, Chris Trongone Community Manager 

Alicia Boylston's profile image
Alicia Boylston 
recommend  Recommended
4 years ago

The staff at the Pointe at West Chester are the best. 

Business response:

Hello Alicia, We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. We hope to see you soon! Alexia Cuff Assistant Community Manager 

Chris Johnson's profile image
Chris Johnson 
6 years ago
Chris Johnson's profile image
Chris Johnson 
6 years ago

Don't move here. I've been here 3 years and it just keeps going downhill. This year I was rewarded for my time here by having my rent raised by $110/month while they deliver less services. Like having our lounge closed for renovations over the summer. It's not managed very well. They should have done the renovations over the winter. They bring the same thought pattern to apartment maintenance. For example they will come in to check the dryer vents one week, then the next week they come in to check our fire extinguishers. Cou... read more

Chris Johnson's profile image
Chris Johnson 
6 years ago
Chris Johnson's profile image
Chris Johnson 
6 years ago

Don't move here. I've been here 3 years and it just keeps going downhill. This year I was rewarded for my time here by having my rent raised by $110/month while they deliver less services. Like having our lounge closed for renovations over the summer. It's not managed very well. They should have done the renovations over the winter. They bring the same thought pattern to apartment maintenance. For example they will come in to check the dryer vents one week, then the next week they come in to check our fire extinguishers. Cou... read more

Tim Walsh's profile image
Tim Walsh 
6 years ago

The staff is very helpful and gets back to us quickly to resolve any problems or answer any questions. The residents we've met have been very friendly and helpful. 

Business response:

Thank you so much for the 5star review! It is great to hear that you are pleased with your living experiance. Have a great day! 

Jessica DiGregorio's profile image
Jessica DiGregorio 
7 years ago

Business response:

Thanks for the rating Jessica! 

Frequently asked questions about The Pointe at West Chester

How is The Pointe at West Chester rated?

The Pointe at West Chester has a 3.9 star rating with 115 reviews. 

When is The Pointe at West Chester open?

The Pointe at West Chester is closed now. It will open tomorrow at 9:00 a.m. 

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