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The Pointe at Cupertino Apartments
- Real Estate
- Cupertino, CA
About this business
Location details
19920 Olivewood St, Cupertino, CA, 95014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I thought I had a good experience here until I moved out. They began charging me for a $250 cleaning fee for a some dust and small stuff. They charge ~$4000| month and then they can’t fix their own cleaning for the next customer. Pretty sure my unit was dirty when I moved in, but I was too nice to complain. I could have left the whole unit I cleaned if I knew their charge me. Also, one day before my moving day, the lock wouldn’t lock the front door, but it said code expired. No wonder people move out from here, and cross the... read more
I would strongly advise against working with this management company.
The maintenance team is very good. I always appreciate Jose and Jorge. Whenever I make a request, they come immediately and the problem is solved on the same day. In case of emergency requests, the maintenance team is always at my house within 30 minutes and solves the problem, which is very helpful.
I've been living here over two years. This community has an excellent management team. Whenever I have something broken, they always resolved the issue within 24 hours. Most of the time, I filed the ticket in the morning, and the management team came to my home to fix the things in the afternoon. They are the most efficient team I have ever met. And recently we have some security issues. Some of my friends' cars wheels are stolen. However, I am satisfied with how they handled the problems. Our community manager responded ver... read more
Frequently asked questions about The Pointe at Cupertino Apartments
How is The Pointe at Cupertino Apartments rated?
The Pointe at Cupertino Apartments has a 3.2 star rating with 46 reviews.
When is The Pointe at Cupertino Apartments open?
The Pointe at Cupertino Apartments is open now. It will close at 6:00 p.m.
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