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The Pointe Apartments
- Apartments
- La Vista, NE
About this business
Welcome to The Pointe Apartments. Our unique property offers an ideal location and features one, two and three bedroom apartments with separate kitchens and dining room areas. Come see our attractively landscaped grounds. Take a dip in one of our three swimming pools or spend the afternoon at our picnic pavillion and playground area. Our Fitness Center is open 24 hours and is equipped with a sauna. With immediate access to major streets, shopping and public golf-courses: we have it all at The Pointe Apartments!
Location details
8211 S 87th Plaza, La Vista, NE, 68128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Horrible The management team is so rude. Every time I go to put in a work order, they say someone will come fix it but it never comes unless you go or call multiple times. I have had a leaking roof since May 2023, now we are in May 2024 and I’m still going back and forth with management to get it fixed. They are also other issues such as mold and other broken things around the apartment.
Business response:
Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status.
New Tenant I put an application in to move to The Pointe apartments on the 1st of May. I was told it would be reviewed and they would call with answer if I was excepted or not. Well, I have fifteen days until I move and still no answer. I applied the begining of March! The office staff there is horrible!! I need to have an answer. This is giving me unnecessary stress and anxiety!!
Business response:
Hi there. Due to the anonymity of this review, we are unable to identify you as an applicant. Please give us a call so we properly can answer any questions you may have about the status of your application. Thank you and we hope to hear from you promptly.
Love the apartment hate the office people This place is the worst if you actually care about repairs and miscommunication. I love my apartment but dealing with the management staff is NOT WORTH IT. The amount of BS I’ve dealt with is stupid
Business response:
Hello, thank you for taking the time to provide this feedback. We're disappointed you feel this way about our team. We strive for open and honest dialogue with our residents and apologize for any missed communication with you. Please reach out to us directly so we can properly address your concerns. Thank you and we hope to resolve this promptly.
Bad place to live I've had numerous arguments and fights with both office staff and maintenance. They are terrible at fixing things and per the office refuse to negotiate on any help when the air conditioner keeps breaking or raising your rent over 2 or $300 they hang up on you all the time if they even answer the phone and maintenance makes you feel like an intruder in your own home. I wouldn't rent here. Can't even get a lease renewal on time to put in a request to leave if you want to. Also don't bother calling corporate ... read more
Business response:
Due to the nature of your concerns, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.
Great Experience Here I lived here for 2 years and had a great experience! The staff was great, they worked with you. They let me and my gf stay as long as we needed to find another apartment and didnt charge us. Walkable to Walmart, its in a great area. I LOVED THIS PLACE!
Business response:
We appreciate you taking the time to rate us and give your feedback. Our team strives to create an inviting and welcoming community for our residents to call home, so we're glad that we were able to achieve this goal for you. We appreciate the kind words and invite you to let us know if there is anything we can do for you moving forward.
Office Staff Rude The apartments are beautiful and close to everything. The pools and work out center is great. Maintenance men are great, I do feel like our privacy and feeling of "home" gets taken away because they come in and invade our privacy every three months. Every other apartment I have ever lived in came in twice a year to change filters and left us in peace. I would rate apartments as Excellent if it was not for the rude office staff!!!! They are very "upset" and "rude" if they have to work. Never answer phones. T... read more
Business response:
Thank you for taking the time to provide us with your feedback. We want to be sure that any of the concerns you mentioned are addressed. We value you as a resident and want to see that you have a great living experience. Please reach out to a team member over the phone at (402) 445-4433 and they will be sure to assist you. Thank you.
The Worst! We have lived there since August 26, 2016. We have been ideal tenants since day 1 - we have never been late or missed a payment, never filed a noise complaint, nor had one filed against us. The building we moved into is at a downhill slope and has major grading/draining issues and since we moved in, the flooding has been our only issue. The first year, it wasn’t too bad. Each time the building would get water in the entryway, we would submit a maintenance request and they would bring a fan to dry the carpet. The c... read more
Business response:
Although we greatly appreciate your feedback, we’re disappointed that you are experiencing these issues. We can assure you that providing our residents with excellent customer service is of the utmost importance to us. Please know that we do take immediate action when we receive an urgent complaint, and we encourage you to reach out to us directly so that we can address your concerns. Thank you.
expensive for the footage given. the grounds look trashy and it's hard to find your way around the area
Recommendedgreat place to live nice area around stores ,schools safe place to live nice apts staff is awsome
Frequently asked questions about The Pointe Apartments
How is The Pointe Apartments rated?
The Pointe Apartments has a 2.9 star rating with 158 reviews.
When is The Pointe Apartments open?
The Pointe Apartments is closed now. It will open at 9:00 a.m.
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