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The Pointe
- Restaurants
- Wheeling, WV
About this business
Location details
1 S Stone St, Wheeling, WV, 26003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 10:00 p.m. |
Totally disrespected from waitress to management...the person setting our table handled utensils bare handed by the eating end waited over an hour after our reservation time never received drinks that were ordered ....no explanation. Manager listened to our complaint then just turned and walked away ....a disgusting experience beginning to end .
Great food. Servers were busy but checked in. Did their filet couple special. Bread has variety and the salads large! Would recommend, nice sit down spot.
For a supposed upscale restaurant, all of our food was served on top of each other. Half way through appetizer when salads arrived, and they are a good size, one bite of salad and hot food arrived. We ordered a side dish we never received. I had to take a business call when I first sat down and the waitress walks over and is trying to take my order. Food is good but service should have been better
I’m really disappointed with our recent experience. My credit card was run and I received a receipt. After we got home, they called saying there was an issue — even though my bank showed the charge as pending. They then ran my card again for a different amount. I tried calling back, but they rarely answer the phone and you have to leave messages. I was told the extra charge would be voided, but there’s still no void showing in my bank account. I was repeatedly assured it would all be fine, but this situation has been stressf... read more
We ordered our dinner ( 1 plate to share) with an appetizer. @ 5:45. We received our dinner at 7:50. We were told there were a lot of take out orders. We will not return. I believe seated guests should not wait 2 hrs while take out is served first. Tables can turn over faster if people are served in a reasonable time. However, the food was good.
Frequently asked questions about The Pointe
How is The Pointe rated?
The Pointe has a 4 star rating with 92 reviews.
When is The Pointe open?
The Pointe is closed now. It will open at 5:00 p.m.
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