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The Pines Pet Pampering & Boarding

4.6

About this business

We provide the best in luxury boarding, holistic grooming, daycare/playgroups, and all natural foods, treats, and health supplies. 

Location details

609 N Broadway St, Cleburne, TX, 76058, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6217 reviews
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Amy Wheat's profile image
Amy Wheat 
6 years ago

Did they do a decent groom, yes. But,Upon arriving to pick up my Scottie ,I was told "she was in horrible condition" and that the $60 charge would now be $98, and never received a phone call to discuss beforehand. The owner took offense to my shock and proceeded to "fine I will do the work for nothing then" and discounted it down to $74 After leaving I had to take my dog to the vet when I noticed she wasn't herself, she had been heavily sedated!!!!! The owner NEVER TOLD ME SHE GAVE MY SCOTTIE A SEDATIVE! She did however let ... read more

Business response:

Hello Amy, I am very surprised and saddened to see this review and the things you have stated, particularly about sedation. We do not groom dogs under sedation unless it is a specific case that the pet owner requests, and only then by the approval of …See More 

Karen Michelle Hillis's profile image
Karen Michelle Hillis 
6 years ago
Sandy Campbell's profile image
Sandy Campbell 
6 years ago

My babies spent their first few nights at The Pines and they came home exhausted! I appreciate they had fun and were active during their "vacay". Thanks to the pampering people for taking such good care of them! 

Business response:

Sandy thank you so much for what you brought us today! It really meant a lot and the staff really appreciates you! Lola and Pancho are dolls! 

MarySue Williams's profile image
MarySue Williams 
6 years ago
Tatina Peter Kilma's profile image
Tatina Peter Kilma 
6 years ago

Ever since Melo’s first grooming visit, the Pines Pet Pampering staff have been amazing. Reasonable pricing & reasonable hours. My baby always looks, feel, smells fresh whenever I get him. Thank you Lexi & Melinda for always taking care of Melo. 

Business response:

Oh my gosh Tatina! This makes us feel so good! Thank you for bringing him to us and thank you for taking the time to review us! <3 - Melinda 

S Chapline Chapline's profile image
S Chapline Chapline 
6 years ago
Summer Zimmerman McDaniel's profile image
Summer Zimmerman McDaniel 
6 years ago

Our fur babies, Lucky & Lucas, love it at The Pines!! Lucas is our black lab rescue that is nervous about leaving our house and the staff do a fantastic job with him! Lucky is so fun and loooves going for his pampering � 

Business response:

Thank you for entrusting us with them Summer! We really appreciate you! 

Michael Halsell's profile image
Michael Halsell 
7 years ago
Monica Vickers's profile image
Monica Vickers 
7 years ago

I have Australian Terriers and have had a frustrating time finding a groomer that actually knew how they should look. My search is over! Henry and Abbi look wonderful and I can tell they feel good too! Wonderful experience for all three of us. Thank you, thank you! 

Business response:

Thank you so much for your review Monica! It was such a pleasure to work with them and give them their makeovers! We just posted a before and after pic of Abbi! We look forward to seeing them again! <3 

Frequently asked questions about The Pines Pet Pampering & Boarding

How is The Pines Pet Pampering & Boarding rated?

The Pines Pet Pampering & Boarding has a 4.6 star rating with 217 reviews. 

When is The Pines Pet Pampering & Boarding open?

The Pines Pet Pampering & Boarding is closed now. It will open tomorrow at 9:00 a.m. 

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