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The Pier & Back Porch
- American
- Syracuse, IN
About this business
Location details
702 E Lake View Rd, Syracuse, IN, 46567, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Delicious seafood secret martini
8-18-18- we had 9 people in our party, was told we could not be seated outside, while there were others parties of the same size outside, we asked again. Waiter had to ask Mgr, he came back to get tables ready. Sat us down, no apology, just date us down for 15 minutes, no water served... we got up and left. I am a local, have been coming here for years, however the service continues to decline. Gets worse every season... I will think twice before referring them and coming back... get your service together. Quit treating peop... read more
Service is lacking and has been since it opened, unfortunately the options are limited In the lake. Food is okay and the acoustics inside are pretty poor. Music is great and it’s fun so we go back again and again
Business response:
Thank you for your review, Ellen! We apologize that your experience and service wasn't what you expected. We are indeed one of the few places locally that offers free live entertainment in a casual setting and are grateful you see the value in that. Our menu changes twice each year so hopefully you'll enjoy trying some new options in the near future.
Really enjoyed ourselves here! Food and service was really good, and the atmosphere was top shelf. We’ll be back for sure!!
Business response:
How wonderful to learn, Charles! Many thanks for your visit and your five-star review. It's always wonderful to know when our guests are pleased with their experiences here. We look forward to seeing you again soon!
Friendly service with plenty of attention paid to our every need 😊 sushi roll for lunch and returned today for soft crab po-boy. Both perfect in taste! This will. Ece one of our go to places in the future
Business response:
Thank you so very much for the glowing review, Daniel. We're so pleased to know you enjoyed your time with us.
We had a flatbread pizza, very good. Last year they had a drink special, Smoked Pecan Old Fashion. It was delicious. This year not on menu, but we ask and the bartender was happy to make the drink! Very good service. Outside seating wasn’t set up, which I thought was strange. The did allow us to take drinks lakeside.
Business response:
Thank you for your review, Susan! We appreciate your kind words, your excellent taste (as that Smoked Pecan Old Fashioned IS amazing) and your understanding that the iffy weather this early in the season keeps us from having outdoor dining available. Good things come to those who wait and we've been waiting a LONG time for nice weather. We hope to have our patio open soon! Thank you again -
Went to have burgers with friends. We order our food and it comes out wrong. So they take it to the kitchen, I'm expecting to get a new burger, but they just take off toppings and add some to make it right. Burger still wasn't right. I expect to get a new burger this time. All burgers were wrong again, so they take them to kitchen, take toppings off mine to put on a friends, took hers to put on mine, gave her the plate I had been eating fries off of. I just find that unacceptable and would think an establishment that nice an... read more
Business response:
Thank you so much for taking the time to share your feedback. I would like to take this opportunity to apologize for our failure to meet your expectations. Please know that I have reviewed the items you mention with our team and we are taking measures to ensure that this situation does not reoccur. I truly hope that you will give us the opportunity to restore your confidence in The Pier & Back Porch restaurant. Please let me know the next time you plan to visit the restaurant, so I may personally make the arrangements for yo... read more
Frequently asked questions about The Pier & Back Porch
How is The Pier & Back Porch rated?
The Pier & Back Porch has a 4.4 star rating with 577 reviews.
When is The Pier & Back Porch open?
The Pier & Back Porch is closed now. It will open tomorrow at 9:00 a.m.
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