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The Phoenix Apartments
- Apartments
- Lake Charles, LA
About this business
1, 2, and 3 bedroom apartments ready to rent in Lake Charles. Our pet-friendly community is conveniently located near I-210. Schedule a tour today!
Location details
3619 Texas St, Lake Charles, LA, 70607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excited I just moved in and so far my experience has been great! Sally was the person that leased us our apartment and she is why we chose The Phoenix. Come to find she is the manager. Impressive. The special was great and the apartment is big. The a/c and water heater work better than the house I just left. I definitely recommend The Phoenix.
Business response:
Thank you for taking the time to write such a nice review. We strive to make The Phoenix a great place to call home and residents like you motivate us greatly. Feel free to contact us if you need anything.
DO NOT MOVE HERE!!!... apartments are FULL OF ROACHES. There's leaks that will get your carpets all wet. they do nothing to fix the problems. Management doesn't have a care in the world for your problems but will want to evict you one day late on rent and charge you late fees days before she's able too. you can find much nicer places for the price you pay for this dump roach motel. only nice thing is the pool when the people are not destroying that too. also people will go through your clothes in the laundry mat and even tho... read more
Business response:
I am very sorry to hear that you have had difficulties. Please call the office and we will spray your apartment today. We will be happy to address any concerns you have in your apartment. You can call us, email us, fax us, drop a note or place a request on your resident portal.
DONT MOVE HERE There is a serious roach problem, leaks everywhere, and a host of other serious problems! It is the same as if it were still the Embers. One of the worst apartments I’ve ever lived at!
Business response:
Hello, we are sorry to hear that you experience has not been a pleasant one. Please contact the Leasing Office and we will be sure to address any problems that you may be experiencing. Thank You
I love my home! I have been a part of the Embers/ Phoenix for 3 years now. I am so blessed to see all the new changes within our community. The property is starting to look so much better with the renovations going on. And the office staff is the best around! I would highly recommend this complex to anyone I know. Thank you Phoenix for allowing me to love my home!
Business response:
Thank you so much for taking the time to write an amazing response! We are undergoing several changes, but they are most definitely for the best! We are looking forward to having many more amenities added to our beautiful complex!
Frequently asked questions about The Phoenix Apartments
How is The Phoenix Apartments rated?
The Phoenix Apartments has a 4.5 star rating with 122 reviews.
When is The Phoenix Apartments open?
The Phoenix Apartments is open now. It will close at 6:00 p.m.
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