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The Passport Office
- Passport & Visa Services
- San Francisco, CA
About this business
Location details
870 Market St., Ste 375, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to make an appointment for Monday 4/2/2018. When I received my appointment reminder the actual appointment said it was for Sunday 4/1 (Easter). The office is not open on Easter. They adjusted my appointment to Monday and when I got there they told me to pay for $350 for a 24 hour service based on my timeline. When I finished the (two office) process they told me I had missed the cutoff and that I would get my passport on Wednesday. No refund was offered. Then they called me on Tuesday and told me my picture wasn't w... read more
Business response:
I deeply apologize for the experience that you have had with us. I will get to the bottom of this and reprimand all parties involved with this mistake. I will ensure that your passport is released immediately. If there is anything else I can do to assist you please reach out to me on my direct line ** ************ ** ** ***** ** ***************************. Thank you!
Frequently asked questions about The Passport Office
How is The Passport Office rated?
The Passport Office has a 4 star rating with 99 reviews.
When is The Passport Office open?
The Passport Office is closed now. It will open on Monday at 8:00 a.m.
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