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The Parts Place Inc.
- Auto Parts & Supplies
- DeKalb, IL
About this business
Location details
630 Enterprise Ave, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
BEWARE ! return "policy" BS if you get a defective part this outfit demands that YOU pay to ship the defect back to them so they can then send it to the manufacturer to determine a replacement or refund, all the while your project is dead in the water... and that is after waiting for months for the product in the first place due to backorder/ out of stock- though they took your money... the place is horrible to try to get any actions, updates, tracking etc.....if you enjoy frustration , money tied up with no information, pro... read more
I just ordered a better looking, less expensive steering wheel for my vehicle that actually has all the hardware required to install from a company that not only has great customer service but also provided me an eta and thanked me for my purchase. No, its not the parts place. The people there forget who you are or what you ordered once funds are exchanged and then make you the customer feel like it's your fault all while speaking unprofessionally and rudely to the people keeping them in business. The interaction I had this... read more
I received my order yesterday! Just to let you guys know, very bad quality of parts. The parts I received are the worst parts I have ever seen in 30 years. I ordered kits with rollers for the quarter windows and doors of a 1966 Chevelle. Alot of older guys in the car hobby save their money to buy and are on fixed incomes. When you rip people off like, this its awful for the hobby in general!
The service provided by PPI was excellent. I needed a steering coupler for a GM steering column in a custom setup – so I didn’t know the exact source of the column. After looking at some photos I sent and discussing the setup with me, they realized that the coupler I had removed from the car had actually been created out of a rag joint and flange that had come from two different vehicles, (back in 1985). PPI found two new parts that very nearly to replace the ones that I had removed. Ultimately the match was not quite clos... read more
Frequently asked questions about The Parts Place Inc.
How is The Parts Place Inc. rated?
The Parts Place Inc. has a 3.2 star rating with 258 reviews.
When is The Parts Place Inc. open?
The Parts Place Inc. is closed now. It will open at 9:00 a.m.
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