The Palms Apartment Homes's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Palms Apartment Homes

2.8

About this business

- 17-acre pet friendly environment - Park-like setting with BBQ area - Resort-style main pool & waterfall - State-of-the-art fitness center - Three relaxation pools - 24-person outdoor Jacuzzi - Two story fitness club - Sport locker rooms & indoor tanning 

Location details

1481 Exposition Blvd, Sacramento, CA, 95815, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.8270 reviews
Select a rating
Nicole R.'s profile image
Nicole R. 
4 years ago

DO NOT MOVE HERE First off, management is terrible about responding back or informing you about what is going on if you are having a problem or just filling out the application. The woman helping me left during the application process and no one told me. No one responded to me until I had to call to figure out if I was still able to move or not. I had to send the same documents over four times because they kept losing them or just didn't want to find them in their different emails. My move in date got pushed back due to reno... read more

Anthony V.'s profile image
Anthony V. 
5 years ago

Great Staff Beautiful apartments and staff that work with you. If you're willing to communicate with them and voice any concerns, they'll help you out. If you're looking to move in then I recommend the following these guidelines for the best experience: - Keep following up with them during the application process so you know what to do next, you're not done until you sign the 64 page lease (mostly informational, my group lawyer read the whole thing) and go in to get your parking permits (you need a permit for every vehicle e... read more

Mariela H.'s profile image
Mariela H. 
5 years ago

RUN FROM THIS PLACE!!!!!!! When you first see this apartment it looks very luxurious, high end, modern, safe, and simply amazing but it really isn't. I never felt more unsafe where I live than here. There's constant fights, car jacks, littering, and trouble here. I had these two neighbors (in different units) beat their girlfriends in broad day light!!!! The other day there was a shooting!!!! And then a few days after ANOTHER car was robbed. I've had my car broken into before here as well other tenants in this place. I don't... read more

Dannie K.'s profile image
Dannie K. 
5 years ago

If all the reviews are negative, LISTEN. 1. Crimes and safety: homeless people roam the property on daily basis, a lot of car break-ins which occurs consistently. 2. Horrible management. Off hour emergency phone line is never answered and voice mail box is full. Advice when dealing with them: go in loud and angry (how my roommate handles things). If you go in soft spoken (unfortunately, how I handle things)nothing will be done. Andre in the office is rude and terrible. 3. For the same price you can live in a bigger house in ... read more

Business response:

Dannie, we're very dismayed to read this portrayal of our team. We want to emphasize that we do care a great deal about the comfort and satisfaction of our residents. It sounds like the majority of your concerns would be best addressed in person, so we encourage you to come by the office to chat with us. We will take that time to answer any questions and discuss any issues you've been experiencing either in your home or in the community in general. We look forward to working with you towards a resolution. Thank you. 

Lori C.'s profile image
6 years ago

Nice but lots of vehicle break-ins and hidden fees I love the location and amenities offered. But I should have read the reviews before renting. My vehicle has been broken into 5 times in 3 months and gas siphoned with costly damage to the tank. There is a mandatory trash valet fee whether you use this service. I wish management would utilize this fee for security cameras and more nighttime patrol. 

Tyler Z.'s profile image
Tyler Z. 
6 years ago

Awful move out help It has been over 60 days since I moved out and I still do not have my deposit. I am now using whatever methods I can to let people know that they act like a typical corporate run apartment building. Cheap on fixes, and unforgiving on errors. Also, don't live here if you have a pet with a flea allergy or sensitivity. The day I moved out my dog's flea allergy cleared up immediately. I believe the flea problem is so bad because of all the stray cats running around the complex, but honestly I am not 100% cert... read more

Alex P.'s profile image
7 years ago

You are right across cal expo I lived here for a year and there are something’s that could be an improvement . Yes it’s close to the freeway , the mall and other forms of entertainment. The staff is friendly . The place itself is beautiful . They are remodeling apartments(more expensive) and keeping some old models (less expensive ) . But parking is terrible if your more than one person living at the apartment or you own a bike. You have to fight for a spot basically or drive in the parking lot for an hour or park outside of... read more

Kia S.'s profile image
7 years ago

Avoid this place!!! This place is a nightmare and the manager is the most awful person in the world. Don't expect to ever get anything fixed and most of the units reek of mold. Car theft and clothing theft happens on the daily. I would avoid this place at all cost. Please check their yelp reviews if you don't believe me. 

william m.'s profile image
william m. 
7 years ago

Life at the Palms Mail box break ins, laundry theft, vehicle theft, no parking, poor management, poor quality units, slow to non existent maintenance, no on site security, 10-15% rent hikes after first year. I live here currently, head this warning. 

Frequently asked questions about The Palms Apartment Homes

How is The Palms Apartment Homes rated?

The Palms Apartment Homes has a 2.8 star rating with 270 reviews. 

When is The Palms Apartment Homes open?

The Palms Apartment Homes is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com