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The Optical Boutique Family Eyecare
- Healthcare
- Germantown, TN
About this business
Our practice proudly serves the Germantown, Tennessee and surrounding areas with a tradition of quality service and a friendly, professional staff. Dr Steve Shum and Dr Andrew Shum take great pride in offering every patient the absolute best in vision care--whether through fitting them with eyeglasses or contact lenses, diagnosing cataracts, glaucoma, and other eye diseases. Our expert optometrists and experienced staff will take the time to answer all of your questions, explain treatment options, and provide the highest qua... read more
Location details
2109 West St, Ste 1, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your Card says 2 yr. warranty on **************** Bought glasses May 2021, Paid 800,00 for exam, cheapest frames I could find, and lenses.. At that time I was told I had 2 yr. warranty for scratches or broken frames.. The guy working there even gave me a card that says it had a warranty, Now, as of Jan 16, 2022 you inform me I only have a 1yr. warranty because I had a bundle deal.. I didn't ask for a bundle deal.. I just got the cheapest frames I could afford without insurance.. I feel as if I have been lied too! Very Unhapp... read more
I have been a patient of *********************** for years. Every visit is *******************, friendly and thorough. The practice stays current on procedures and technologies for eye care. Everyone there is courteous and helpful. Somehow they always make the visit a pleasure.
Business response:
We always look forward to seeing you at your visits! You have become 'part of our eyecare family'. Thanks for noticing that we continually strive for excellence!
Outstanding service!! Knowledgeable staff and Doctors. They are all kind, friendly, helpful and easy to work with. I have a very odd prescription and they work until it's just right! Can't say enough good things about these folks and this office.
I love going to this office. I have Macular Degeneration and they are experts in this field. I now see Dr. Andrew ***** They have over and above to take care of my vision.
Business response:
It is our pleasure to be able to provide you with a lifetime of exceptional eyecare. Thank you for noticing!
I was visiting family but during my stay my left eye began to bother me. I called the office as soon as they opened was given an appointment for that morning. From the time I walked in to end of the appointment the service was outstanding. If you are looking for outstanding service and wonderful eye care I highly recommend this group. Very very professional.
Over the last few years I have had numerous occassions to visit the Optical Boutique. My reasons have been everything from routine checkups, relatively minor issues, new glasses and now pre and post cataract attention. Over that time all three doctors, Steven, Andrew and Eleanor have tended to my needs.The staff is professional , friendly and accomodating. Scheduling is quick and easy with appointment reminders sent. I never feel rushed or unimportant. This is the only optical choice for me. Rick
Over the last few years I have had numerous occassions to visit the Optical Boutique. My reasons have been everything from routine checkups, relatively minor issues, new glasses and now pre and post cataract attention. Over that time all three doctors, Steven, Andrew and Eleanor have tended to my needs.The staff is professional , friendly and accomodating. Scheduling is quick and easy with appointment reminders sent. I never feel rushed or unimportant. This is the only optical choice for me. Rick
I had my annual eye exam with Dr. Steven **** on July 5. Taylor took care of me with the "preliminaries". She patiently and thoroughly explained what each eye test was for as she guided me through them. My exam with Dr. **** was thorough, yet relaxed. He is the most personable doctor I have ever had, conversing with me about my family, and always showing the utmost concern about my eye health. I highly recommend The Optical Boutique for vision care!
Business response:
We appreciate your kind words. We enjoy providing you and your family with exceptional eyecare.
Dr N*** is awesome!! She is professional and personable and very thorough! I highly recommend The Optical Boutique. They provide more therapeutic and in depth services besides contact and eyeglasses.
Frequently asked questions about The Optical Boutique Family Eyecare
How is The Optical Boutique Family Eyecare rated?
The Optical Boutique Family Eyecare has a 4.9 star rating with 292 reviews.
When is The Optical Boutique Family Eyecare open?
The Optical Boutique Family Eyecare is open now. It will close at 5:30 p.m.
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