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The Opal Centre

3.7

About this business

Location details

Big Banana Fun Park, Shop 2B/351 Pacific Hwy, Coffs Harbour, NSW, 2450, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.781 reviews
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Kim's profile image
Kim 
a month ago

Amazing service at the opal centre, all staff are kind, respectful and greet you friendly , crystals are beautiful, the jewellery is top quality and affordable based on what you are after! Love the mystery box! Thank you opal centre for your great service 

amanda goldring's profile image
amanda goldring 
a month ago

LESS THAN 1 STAR Absolutely the worst customer service I have ever experienced. I purchased two opal rings in April, and in less than two months one of the opals split cleanly in half. I took the ring back to the store expecting they would stand behind the quality of their product. Instead, I was told the damage was my fault. What makes this even more frustrating is that there is no other damage to the ring. The setting, claws, and surrounding stones are all completely intact, yet I was still blamed for the broken opal. To m... read more

Sumer Singh's profile image
Sumer Singh 
a month ago

Fantastic service from start to finish. The staff are highly trained, knowledgeable, and very easy to deal with. They took the time to answer all my questions and made the whole experience smooth and enjoyable. The products are excellent quality, and the customer service is second to none. Five-star service all around. Highly recommended. 

Ellyce E's profile image
Ellyce E 
3 months ago

Very disappointed with the customer service in this store. Products are nice, but we didn’t feel welcome whatsoever so didn’t spend the time to actually enjoy the products. Such a shame. In response to your reply: Thank you for replying. I appreciate you taking the time. I do find your definition of 'polite' and 'handling' very curious. I could go further into the situation; however, I believe the number of similar reviews to mine says more than I can. I am also aware from these other similar reviews that, sadly, it makes no... read more

Ellyce E's profile image
Ellyce E 
4 months ago

Very disappointed with the customer service in this store. Products are nice, but we didn’t feel welcome whatsoever so didn’t spend the time to actually enjoy the products. Such a shame. 

Frequently asked questions about The Opal Centre

How is The Opal Centre rated?

The Opal Centre has a 3.7 star rating with 81 reviews. 

When is The Opal Centre open?

The Opal Centre is closed now. It will open tomorrow at 9:00 a.m. 

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