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The Never Alone Agency
- Healthcare
- Lockport, NY
About this business
Location details
7410 Ellicott Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Marie and her team really go above and beyond to care for your loved one and even their furry friends. Marie is available 24/7 to put your mind at ease and is always caring and accommodating.
Rating: ☆☆☆☆ (1/5) Please thoroughly check out who you leave your loved ones with before hiring this agency. The Never Alone Agency completely failed to care for my husband and put his life at risk. The owner promised to find providers who could handle his specific medical situation, but they never did. Instead, they sent uncertified workers—who seemed to just be friends of the owner—to our home. The workers refused to do light cleaning or laundry as promised, and instead just sat on the couch talking on their phones. To mak... read more
This agency and its staff are truly amazing. My mother in law recieved 24/7 care for the last 3 half days of hete life on Hospice. The experience was amazing from speaking with Marie the owner to the staff : Maragaret, Sarah and Brittany. They did everything for hands on care, tolieting, turning and positioning, meals, medicine, overnight care and more. They were a huge support to me and my father in law during a very difficult time. They also made sure dad and I ate, slept and took care of ourselves. I was extremely ill dur... read more
This is the agency that anyone would be happy to use. GREAT care, GREAT people and great care givers. Thank You!
My grandfather was recently in a nursing home for physical therapy rehab. He declined rapidly while there and we decided to set up home Hospice care. All we wanted for him was to be home and to be comfortable and safe, but he needed 24 hour care and we couldn’t give that on our own so we had to get some help. Never Alone sent us the most AMAZING caregivers. Two in particular (Yvonne and Robin), were so caring and kind to my grandfather when we were unable to be there. They had my grandfather and my families best interest in ... read more
Frequently asked questions about The Never Alone Agency
How is The Never Alone Agency rated?
The Never Alone Agency has a 4.2 star rating with 16 reviews.
When is The Never Alone Agency open?
The Never Alone Agency is open now. It will close at 6:00 p.m.
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