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The National
- Dallas, TX
About this business
Location details
1401 Elm Street, 1401 Elm St, Dallas, TX, 75202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Living here has been nothing short of disappointing. Communication is terrible, and management shows little to no professionalism or knowledge of how to properly run a property. It’s baffling that with the amount of money they collect from residents, only one elevator consistently works, and issues like flooding on the 8th and 9th floors remain unresolved. Noise is another major issue. You can hear your neighbors through the walls like they don’t even exist, and the lobby is constantly chaotic with people crowding concierge ... read more
Think 5 times before even touring this place to live. For paying $4K a month this place is no where near worth it at all. Anytime its even a little windy the building starts making absurd noises making it hard to get rest at night. Out of the 4 elevators usually only one works meaning you’re having to wait at least 10 minutes to get on one thats if it isnt already full then waiting another 10 minutes for the other one to come. The mailing situation is the biggest mess of all time, they have misplaced at least 4 of our packag... read more
If I could give no stars I would. This has been the most horrific living I have ever experienced in my 14 months. It is expensive, no access to outside, constant elevator issues and constant emergencies. Along with, the washer and dryer never works. The concierge is always on a break. They are not helpful, management is super poor. Downtown Dallas is the most horrendous location with the atrocious surroundings. I called for maintenance and they said they are unable to give me the number for an emergency. Save your money. Thi... read more
I had a great experience while living in unit 3502 at The National Apartments in Dallas. Vanessa from the office was always friendly, helpful, and professional. Maintenance staff Victor and Kaleb were quick to respond and took care of everything efficiently. Their service really made my stay more comfortable—huge thanks to all three!
Ive been here since May, paying ~$3k/month to not have a seat at the pool on the weekends because they sell tickets to anyone who wants to come in. Im limited to 1 guest but anyone with $20 can come take it over. Busted elevators, i got stuck in one for 30minutes already. Flooded parking deck, since day one. There are water/drainage issues. I was lied to when i toured, they said if machines at the gym need servicing it will be handled and wont have to wait months - the row machine is missing a $6 handle and the “vendor work ... read more
Frequently asked questions about The National
How is The National rated?
The National has a 4.1 star rating with 380 reviews.
When is The National open?
The National is closed now. It will open tomorrow at 9:00 a.m.
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