Peter P. on BirdEye
a year ago
11/15/2019, 09:36 AM
Avoid this company at all costs. They do not care about their customers.
I placed an order with this company for my Wedding Anniversary. I was then contacted by email a day later to tell me that the flowers I ordered were out of stock. I spent 20 minutes on the phone trying to get a hold of someone to ask questions, but was unable to reach anyone. I emailed back with a different selection.
The flowers arrived the following day and were a major disappointment. They look old and are wilted. They smell like spray paint, and are much smaller than expected. The pictures are misleading and the flowers are only a few inches tall and cannot be removed from the cheap box they ship in. The bulbs do not even stick out of the box they are stuck in.
I thought maybe there had been some mistake and that they would be willing to replace the flowers with a better bouquet. When I emailed them back, I was told there was nothing wrong with the flowers. These are not cheap roses from a street cart. When I pay good money, I expect quality flowers and quality customer service. You get neither with this company. Save yourself some time and heart-ache and find a company that wants your business.