The Marcel at Gramercy

zinish 

on Citysearch

23 years ago

Don't Marcel yourself short – The Marcel hotel is far and away the single worst hotel I have ever encountered. First, a whole group of 20 of us were bumped from our rooms despite the fact that we called the day before to confirm. A couple of my friends got to keep their room so I had the honor of checking them out...they were horrendous. Unbelievably small, windows that don't open (making it hot and stuffy in the room), hard beds, crappy pillows, an obnoxious concierge...the list goes on and on. Do yourself a GIANT favor...s... read more

swissbuddy 

on Citysearch

23 years ago

What happened? – This was such a nice place to stay when The Marcel opened a few years ago. Nice staff, clean rooms, a really good value. 2-3 years later it looks like 10 and more years would have passed. Check the room before you move in and ask for a non smoking room. 

mike__K 

on Citysearch

23 years ago

New Years Eve – This hotel not only gave away my room which was held with a credit card on new years eve, but I had re-confirmed the day before! They tried to explain some policy which was outlined in the fine print only on their website. I would try to stay somewhere else if you have the choice. They really dont come off as very professional or even have a clue as how to satisfy their customers. 

bdwelle 

on Citysearch

23 years ago

sad joke – one would think that "no hot water" would be enough to damn a hotel, but the Marcel went further. although they've clearly made an attempt at some sort of design, it fails entirely: the custom furniture in the small rooms actually makes them feel even smaller, and the overhead lights glare directly into your eyes. Lots of other small defects, including a broken bathroom lamp and robe hook (not that there was a robe, of course), and a strange, most likely illegal extension cord/outlet hidden under the bed. To top i... read more

christita 

on Citysearch

23 years ago

Nice – Stayed at the Marcel this weekend. The hotel is very modern. The bathroom needed a little work (door wouldn't lock) but well worth the rate of $125. The sheets were very comfortable. The lounge downstairs is great. Had some good sushi. I highly recommend it. 

nycgirl2002 

on Citysearch

23 years ago

OK, but run-down. – This is the second inexpensive boutique hotel I've visited in MurrayHill/Gramercy area and it has better amenities of the two (blowdryer, iron. ice). The breakfast of fresh bagels and OJ is nice. The bar has good drinks. The rooms are as small as in any NYC hotel, but these are especially shabby. There were little broken things here and there (door knob, robe hook, carpeting, iron, base moulding) but nothing that caused a bad inconvenience. We were on the 5th floor facing someone's apartment, so had no st... read more