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The Mansions at Briggs Ranch
- Apartments
- San Antonio, TX
About this business
Elegant home accents include designer cabinetry, Italian marble entries and luxurious finishings such as nickel fixtures and granite vanities. You'll also have access to a community that caters to your every whim - from a 6,000-square foot clubhouse to a top-of-the-line fitness center - for an upscale yet relaxing getaway that you can call home. Not to mention the fact that The Mansions at Briggs Ranch is a destination unto itself for golfers, being located mere minutes from two award-winning golf courses.
Location details
5565 Mansions Bluffs, San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Lack of security If you are looking for a safe place with a sense of privacy and unwanted eyes this is not the place. They do not have security in place as well as their security gate does not restrict access to unauthorized individuals, it has been broken months and it's still not working as of today. I know sometimes residents do hit the gate but there should be no reason why the gate does not work. As much as they pride themselves in luxury living, there is no safety. I know one of my neighbors just got something stolen a... read more
Business response:
Thank you for connecting with your feedback. We care deeply about our residents' comfort and well-being, and we want to do everything we can to address your concerns to your satisfaction. We will be happy to discuss your comments about our gate and our measures for enhancing your peace of mind, so will you please email us directly at briggsranch@berkshireresi.com? We appreciate this opportunity to work with you and provide our support.
OUTRAGEOUS PRICING I used to like this place but if you make a maintenance request they don’t come out or if you did not make a maintenance request they charge you for it when you didn’t even create one.Too many shootings around the area most especially the double homicide right in front of the leasing office couldn’t go to work because of the hold up of these shootings how am I going to feel safe if they don’t secure the “community gate”. What is the purpose. DONT MOVE HERE MOST ESPECIALLY THE OUTRAGEOUS PRICES! they should... read more
Business response:
Thank you for taking the time to share your thoughts with us. We take your concerns very seriously and are disappointed to read about the issues you've experienced during your residency with us. Your well-being, safety, and comfort are very important to us and we would value your time in discussing any other observations that you may have in bettering your experience. Please contact our Property Manager at BriggsRanch@BerkshireResi.com at your earliest convenience. We look forward to connecting with you.
Horrible Apartments! This apartment complex is horrible, shootings happen often and generally don't feel safe. So many disturbances in this" gated community". Management is more worried about apartment functions then generally making the apartments better. Anytime something breaks in the apartment it takes days to fix it, as well as the consistent problem of it breaking. Not worth the high-end price you are paying for. Would not recommend.
Business response:
It's upsetting to learn that you have this impression. We are sorry to hear about your disappointment with us and would like to personally assist you with making things right. Please contact our Property Manager at BriggsRanch@BerkshireResi.com when convenient. Thank you in advance for your time and consideration.
Marijuana Smoke is an Issue with this Complex Don't move here. My wife and I decided to move to this complex temporarily while we finish building our house and it has been a terrible experience. We ended up selling our land and purchasing an already build house because the complex made unlivable conditions for us. They jerked us around on the move in date even after we signed, the apartment was not in great shape, and we've had a serious issue with marijuana smoke from our downstairs neighbors. We've made several written and... read more
Miserable Experience We have been living here for one year and two months and our lease is almost up thank God. Our apartment has been infested with ants the entire time we have been here. There are ants in every single room and if the light hits just right you can see all of the live ants/carcasses all over the floor. We have not been able to enjoy our porch the entire time we have been here because of the ants and it’s a shame because we have a beautiful view of the lake (well it used to be beautiful before it became overr... read more
Business response:
Hello and thank you for reaching out. We're disappointed to know that we haven't yet addressed your concerns. Please email our manager directly at CNavarette@berkshireresi.com. We appreciate your patience and look forward to assisting you.
Pests Not Controlled We have been living here for one year and two months and our lease is almost up thank God. Our apartment has been infested with ants the entire time we have been here. There are ants in every single room and if the light hits just right you can see all of the live ants/carcasses all over the floor. We have not been able to enjoy our porch the entire time we have been here because of the ants and it’s a shame because we have a beautiful view of the lake (well it used to be beautiful before it became overr... read more
Business response:
Hello and thank you for reaching out. We're disappointed to know that we haven't yet addressed your concerns. Please email our manager directly at CNavarette@berkshireresi.com. We appreciate your patience and look forward to assisting you.
The Mansions at Briggs Ranch I’m not sure about the negative reviews. I moved in about a month ago and I love it here. Everyone at the front office is nice and accommodating. I had some minor maintenance issues that were addressed within one day. I love the pool and the gym. It’s nice not to have the pool overrun with children. The rules don’t bother me except for the number of guests allowed at the pool with you. I understand from living at other places that people will take advantage of that if there wasn’t a limit. I thin... read more
Best Place Ever!! Mansions at Briggs Ranch has provided me with the most uplifting customer service from Kym and Ryan. They are both wonderful, very helpful and professional. Every time I come into the office they great us with a smile. The apartment homes are roomy and luxurious and they are upgrading them to look even better. I love the pool and I love how on Fridays they have snacks for the kids after school and Saturday's they have breakfast for the residents. They also offer free golf for those of you who like the sport... read more
Confused Apparently you can't have your children even over the age of 18 can't come and use any of the amity'S without you, according to ONE of the leasing consultants she is DISGUSTINGLY RUDE. Patience is KEY
Frequently asked questions about The Mansions at Briggs Ranch
How is The Mansions at Briggs Ranch rated?
The Mansions at Briggs Ranch has a 3.8 star rating with 166 reviews.
When is The Mansions at Briggs Ranch open?
The Mansions at Briggs Ranch is closed now. It will open tomorrow at 8:00 a.m.
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