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The Maids

4.1

About this business

Location details

993 Oak Ave, Aurora, IL, 60506, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.129 reviews
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Colene Latch's profile image
Colene Latch 
recommend  Recommended
5 years ago

It's the best decision that I've ever made that I choose them. They were very professional and made me feel comfortable that they would take care of the house cleaning tasks. Their work was excellently clean and organized, as promised. I never manage to deal with the mess by myself, gladly I found them. Thank you, The Maids, for the work well done. 

Bill Wendt's profile image
Bill Wendt 
recommend  Recommended
5 years ago

We have had The Maids cleaning for us for several years. We started off monthly, a year or so later went to every 2 weeks and when the quarantine hit we went to weekly. The crew does a very good job cleaning dusting and disinfecting. Occasionally the fitted sheet on the king sized bed in the master bedroom gets put on sideways and the pillowcases, standard and king get mixed up. Not a big deal. On the other hand when we had a cleaning emergency they have been there almost immediately to take care it. We highly recommend thei... read more

Business response:

Thank you so much Mr. Wendt! We appreciate you and it says a lot about your trust in us to have us clean weekly for you during a pandemic! Thank you for sharing your experience. 

Brigitte D. Pace's profile image
Brigitte D. Pace 
recommend  Recommended
5 years ago

Excellent service. Professional and friendly staff. The Yellow team is outstanding!! 

Brigitte D. Pace's profile image
Brigitte D. Pace 
recommend  Recommended
5 years ago

Excellent service. Professional and friendly staff. The Yellow team is outstanding!!💛💛💛 

Business response:

Hi Brigitte, Thank you for taking the time to send this positive review! We appreciate your feedback about the yellow team, and we look forward to seeing you again for your next clean! 

John Norman's profile image
John Norman 
5 years ago

Who was working in Hideaway Farms Downingtown today? They Drive too Fast, they don't realize the road has a white line on one side of the road as it is a pedestrian walkway,, and then honks the horn at other cars as they speed through the neighborhood. 

Charlie Eiglarsh's profile image
Charlie Eiglarsh 
recommend  Recommended
5 years ago

Extremely impressed with the amazing service. The maids cleaned so well that it looks like I could lick the floor. Everything was made spotless. Without a doubt the best maids in the world. They were very professional and it was evident that they paid close attention to detail. Definitely exceeded my expectations. Thank you! I will be using again soon. 

Business response:

Thank you for the opportunity and your encouraging words Mr. Eiglarsh, here at The Maids of East Orlando we strive to understand and meet our customers expectations, I will share your words with the team as I am sure they will be happy as well. 

Denise DiMaria's profile image
Denise DiMaria 
recommend  Recommended
5 years ago

I've been using The Maids for several years. Awesome girls, always do a terrific job! 

Business response:

Wow, Denise – thank you for the five-star review! Our entire team at The Maids takes pride in making your life easier (and cleaner!). We sincerely appreciate your business over the last several years and look forward to cleaning for you again soon! Stay Safe! 

Joanne Booker's profile image
Joanne Booker 
recommend  Recommended
5 years ago

They were prompt to attend my urgent request as I needed deep cleaning services of my home, and the cleaning crew turns up punctually, good work ethics too. Very professional and detailed cleaning which made my house look as good as new. Appreciate guys, stay safe and healthy. 

Business response:

Wow, Joanne – thank you for the five-star review! Our entire team at The Maids takes pride in making your life easier (and cleaner!). We sincerely appreciate your business and look forward to cleaning for you again soon! Stay Safe! 

Jessica Chambers's profile image
Jessica Chambers 
5 years ago

I really hoped this would be the last cleaning company I would use. I had them come out 3 times and EVERY TIME things on the “22 points of cleaning” list weren’t done. For example, ceiling fans, light switches, door knobs, dirty dishes. I reminded the company every time even when they took off $25 for forgetting I was hopeful they would fix the mistakes but they did not. I wrote an email with my concerns about having them come back if they couldn’t do what THEY said they would do and no one ever responded or called to explai... read more

Business response:

We are so sorry our service didn’t meet your expectations. Although we strive to provide unbelievable service and have a knack for building great customer relationships, we sometimes miss the mark. We have emailed you, in hopes that we can come to a resolution with regards to your concerns, but have not heard back. We do appreciate your feedback as all comments help us improve our communications with customers, training of employees and service quality. 

Frequently asked questions about The Maids

How is The Maids rated?

The Maids has a 4.1 star rating with 29 reviews. 

When is The Maids open?

The Maids is open now. It will close at 5:00 p.m.  

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