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The Lock Up Self Storage

4.1

About this business

Location details

2600 Willow Rd, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.137 reviews
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Max Kuzub's profile image
Max Kuzub 
a week ago

Avoid this company! I normally never leave negative reviews, but this time I just couldn’t stay silent. The price on their own website was clearly $100 per unit, but they unilaterally raised it to $218. When I asked them to honor the listed price, they started giving me absurd conditions — saying I’d have to move to another unit (the same size!) and open a brand-new account just to get the price they publicly advertise. What??? This is completely unprofessional and shows zero respect for loyal customers. I’ve been with them... read more

Lety Ramos's profile image
Lety Ramos 
3 months ago

Excellent customer service and explained everything with detail 

Robin Forde's profile image
Robin Forde 
a year ago

Moving can be stressful, especially when there's a delay moving into the new place and you have store ALL your stuff. The manager made everything simpler. Madalyn was able to find more space when I needed it and she was calm and efficient, which really helped. 

Katherine Harding's profile image
Katherine Harding 
a year ago

Great customer service. Fast and friendly set up, clean facility. 

skip Becker's profile image
skip Becker 
2 years ago

I’ve never used a storage facility but this one was very close to our home. And brilliant marketing too. One free month rental after you pay for first month PLUS the free use of a U Haul truck for 3 hours! Finally the manager Madalyn Mendoza was professional and explained all procedures clearly to me. Showed me my Lock Up storage and we changed locations until perfect. I give her 5 stars for service. 

Frequently asked questions about The Lock Up Self Storage

How is The Lock Up Self Storage rated?

The Lock Up Self Storage has a 4.1 star rating with 37 reviews. 

When is The Lock Up Self Storage open?

The Lock Up Self Storage is closed now. It will open at 9:00 a.m. 

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