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The Lock Up Self Storage
- Self Storage
- Northbrook, IL
About this business
Location details
2600 Willow Rd, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Avoid this company! I normally never leave negative reviews, but this time I just couldn’t stay silent. The price on their own website was clearly $100 per unit, but they unilaterally raised it to $218. When I asked them to honor the listed price, they started giving me absurd conditions — saying I’d have to move to another unit (the same size!) and open a brand-new account just to get the price they publicly advertise. What??? This is completely unprofessional and shows zero respect for loyal customers. I’ve been with them... read more
Excellent customer service and explained everything with detail
Moving can be stressful, especially when there's a delay moving into the new place and you have store ALL your stuff. The manager made everything simpler. Madalyn was able to find more space when I needed it and she was calm and efficient, which really helped.
Great customer service. Fast and friendly set up, clean facility.
I’ve never used a storage facility but this one was very close to our home. And brilliant marketing too. One free month rental after you pay for first month PLUS the free use of a U Haul truck for 3 hours! Finally the manager Madalyn Mendoza was professional and explained all procedures clearly to me. Showed me my Lock Up storage and we changed locations until perfect. I give her 5 stars for service.
Frequently asked questions about The Lock Up Self Storage
How is The Lock Up Self Storage rated?
The Lock Up Self Storage has a 4.1 star rating with 37 reviews.
When is The Lock Up Self Storage open?
The Lock Up Self Storage is closed now. It will open tomorrow at 9:00 a.m.
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