The Knoll Hotel Napa Valley, Tapestry by Hilton

Rachel John 

on Google

3 weeks ago

I booked this property based on the photos, location, and reviews of it being a 4 star hotel. This IS NOT a 4 star hotel. This is a 3 star hotel charging fees of a 4 star hotel without the amenities. This property has no room service, no formal restaurant, and no spa or even pool. While this property was downtown Napa, it was on an industrial road a 1 mile + walk to downtown. They charged $18 for parking each day and a $30 resort fee, which you could use on food or bev but limited to $30 each day not accumulative. We arrived... read more

Janine Sheedy 

on Google

4 weeks ago

The hotel itself was well kept and nice. I found the staff to be unhelpful and at times borderline rude. There was a charge on our bill that we didn’t do. Additionally, we apparently had a daily F&B credit that we never were informed of but I now see on my receipt. 

Vartos Wandering 

on Google

a month ago

This is our second time staying here. The first time they were under different management. It was a true boutique experience. We loved it. This time, not so much. The location is still wonderful but it no longer has an intimate or special feel. We did have an amazing bartender one night. She was lovely. The cocktails she made were perfection and she made my family and I feel special. Thank you!