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The Jewelry Stop
- Jewelry
- Charlotte, NC
About this business
Since 1986, The Jewelry Stop has been Charlotte’s go-to jeweler for everything from watch batteries to diamonds. In three decades, Charlotte has changed a lot – and not everyone agrees its evolution has been for the better. One thing that has not changed is The Jewelry Stop’s commitment to provide our customers with the best service, selection and price. Whether you are looking for a simple charm or a custom-created showpiece, The Jewelry Stop is the place to go. And it All Begins with Our Commitment To You
Location details
7617 Pineville-Matthews Rd a, Ste A, Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:30 a.m. to 6:00 p.m. | |
| Wed | 10:30 a.m. to 6:00 p.m. | |
| Thu | 10:30 a.m. to 6:00 p.m. | |
| Fri | 10:30 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My husband and I have been customers of the Jewelry Stop for over 20 years. We always receive excellent customer service there, whether it's a purchase or a repair. I brought a liquid sterling necklace in to be cleaned. After some time, I had gone in to retrieve it, but **** couldn't find it. We agreed that it was likely misplaced in the store or I picked it up and I misplaced it. Nevertheless, **** offered me a more than generous credit that could be used to purchase another piece. I have referred many people to The Jewelry... read more
Business response:
Thanks for taking the time to make a comment *** It's very much appreciated!Hope to see you and *** in the near future.
My husband had a ring made for me here at The Jewelry Stop! I had problems with the prongs and took it back a couple weeks to have it looked at! The owner **** even said he had to send it back to ******** to get it fixed again because of the prongs! When I took the ring back in, and said prongs don't feel right, they are sharp! So after about 10 or so months, my diamond fell out! All 4 prongs broke off! I was sick to my stomach and new there was a manufacturer defect! I thought **** would do the right thing and fix it! But n... read more
Business response:
When all four prongs are missing from the top of a ring there's usually a very good explanation: "Abuse" is the first word I can think of. She tore up the top of her ring during a move. Yes, I charged $200 to rebuild the top of the ring 3 years ago and put in a Cubic Zirconia at the request of her husband. He said when they are in a position to replace the diamond they would bring it back and have a diamond re-set. I said fine. When that time comes I'll credit the $200 service work and get you a very nice deal on an upgraded... read more
The Jewelry Stop is a rare treat compared to today's big-box jewelry store franchises. The level of personal service is unmatched. If you want to be treated like a family friend, not just a potential sale, give The Jewelry Stop a try. You won't regret it.
The Jewelry Stop is a rare treat in this age of franchised jewelry outlets. The level of personal service and potential customization offered are truly exceptional.
Business response:
Thanks Mike for the positive feedback. In addition to offering quality jewelry at great prices we strive to provide each customer with an experience they will tell their friends and family about. Hope to see you again soon!
Frequently asked questions about The Jewelry Stop
How is The Jewelry Stop rated?
The Jewelry Stop has a 4.6 star rating with 77 reviews.
When is The Jewelry Stop open?
The Jewelry Stop is closed now. It will open at 11:00 a.m.
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