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The Jeweler's Workbench

4.7

About this business

Custom Design, Diamond's & Semi-Precious Stones, Gold, Jewelry Boxes, Jewelry Repair, Platinum, Specializing In Fine Hand-Crafted Jewelry and Distinctive Watches, Sterling Silver 

Location details

80 N Main St, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7130 reviews
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Amanda Cooke's profile image
Amanda Cooke 
5 years ago
Holly Morgan Lewis Brittain's profile image
Holly Morgan Lewis Brittain 
5 years ago
Anne Riehl Fariello's profile image
Anne Riehl Fariello 
recommend  Recommended
5 years ago

Best Jewelry store in WNC! 

Julie Kerley Conway's profile image
Julie Kerley Conway 
recommend  Recommended
5 years ago

Colleen at The Jeweler's Workbench designed a beautiful custom pendant for me using my own stones and I am thrilled with it! She took the time to make sure everything was exactly as I wanted it to be. We met several times over the course of a few months to make sure the piece was perfect. I picked it up today and I am overjoyed! She did some custom pieces for other family members also, creating new pieces from jewelry they already had or had been passed down to them.They are so nice and patient, and do a first rate job! They... read more

Danielle Marsh's profile image
Danielle Marsh 
recommend  Recommended
6 years ago

Ladies, if you are not just ordinary. If you like a little something different. If you like statement pieces, this is the Jewelry store for you. I love going in and picking my “Next” piece out. Then comes the obsession of saving what ever it costs and going and buying it. Love love love the Jewelers Workbench 

Robyn Lewis's profile image
Robyn Lewis 
recommend  Recommended
6 years ago

So happy with my experience here! I was greeted kindly when I walked in, even though I was just window shopping. I was drawn to an artist and ended up falling in love with a beautiful piece that Sandy let me try on and think about, all the while being very personable and above-and-beyond helpful. When I left to think about it, I ended up missing the closing of the store before I left town.... I called for special delivery and my ring was still set aside and shipped to me in record time, including a handwritten note! I will b... read more

Jean Stoffan's profile image
Jean Stoffan 
recommend  Recommended
6 years ago

I was waking my dog in downtown Waynesville this afternoon and stopped in the store (They are dog friendly.) I wanted to see how much it would cost to get my wedding rings cleaned and the prongs on my diamond engagement ring checked. The very friendly staff person told me there is no charge and we can do it right now. She suggested I make a contribution to the Habitat for Humanity jar sitting on the counter. I highly recommend this store and plan on going there for all of my jewelry needs. 

Business response:

Thank you Jean for the wonderful review. It means a lot to us! Thanks for choosing us as your jeweler. 

Joh-Nana Sundy Lybass's profile image
Joh-Nana Sundy Lybass 
recommend  Recommended
6 years ago

The friendliness and helpfulness of staff 

Business response:

Thank you Joh-Nana! We appreciate the great review:) 

Ilene Brooks's profile image
Ilene Brooks 
recommend  Recommended
6 years ago

The best customer service. Period! I lost an earring I bought there. They wrote artist & got them to remake / send just 1. They have held earrings I ordered months between my trips to Waynesville ( too long- ❤️Waynesville). When i finally got back to NC they recognized me & brought it out from under the counter before I could ask- wird to the wise -subscribe to their newsletters. They make me smile every time. I actually look forward to them! And last by not lease if you subscribe you get a chance to win a piece of jewelry �... read more

Frequently asked questions about The Jeweler's Workbench

How is The Jeweler's Workbench rated?

The Jeweler's Workbench has a 4.7 star rating with 130 reviews. 

When is The Jeweler's Workbench open?

The Jeweler's Workbench is open now. It will close at 6:00 p.m.  

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