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The Janes Company

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5.0
1 review
|Contractors|Everett, WA 98275

8227 44th Ave W, Ste j, Everett, WA 98275

(425) 367-0658

https://www.janescompany.com/

Open now:7:30 am - 5:00 pm
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About

We install and service radiant floor heating and geothermal heating in the greater Puget Sound area. With in-floor radiant heating the warmth silently, comfortably and evenly fills the living space. It is more efficient than forced air heating and won't stir allergens or dust around. Because the heat transfers up from the flooring, not out of air ducts, the heat stays where you are.

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John D. review for The Janes Company
John D. on Yellow Pages

5 years ago

04/06/2017, 03:57 AM
UPDATE: Barry from Janes reached out to me today re this impasse. Having only just heard about it himself he very kindly offered to re-price this part at the going retail rate of $250 and adjust the invoice accordingly. That was a man-up move if I ever saw one. As a mentor once told me, it matters not how far one falls, but how high you bounce back from it. Kudos, Janes! We have a rental in Bellevue and the heater recently stopped working. Janes has worked on this in the past and so we called them back. That was a mistake. First, they charge $230 just to come out. As hard as that was to swallow I reluctantly agreed because it ain't that warm in Seattle these days. They then charge $170 per hour for labor. Turns out the computer board was the problem. I found this online for $250 from a number of sources. Janes price? Nearly $600. If I get it retail for $250 that much how much do you think they get it for? The problem is this $230 'call' charge compels you not to search out a second opinion as you're already out a bundle. If it were just for myself I would gladly put on a few blankets and send these guys packing, swallowing the $230. But my tenant was already two nights without heat and I was determined not to make it a third so it was with great regret that I approved the work. Total charge, part plus labor was nearly $1,000, all for a part that could be purchased for $250. I'm embarrassed to admit publicly that I gave these scoundrels so much money but if it keeps you from making the same mistake then I do so with my head held high.
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