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The Hot Tub Store

4.2

About this business

The Hot Tub Store has been proudly serving our Michigan customers since 1997! We are proud to offer the award winning Master spas and full line of Michael Phelps swim spas. 100% made in the U.S.A The Hot Tub Store staff takes pride in serving you with the best customer service from the moment you walk in the door to help you find the perfect hot tub for you and your family. We look forward to helping ensure you have the best spa experience for many years after your purchase by offering free water testing in house service and... read more

Location details

8787 Hall Rd, Utica, MI, 48317, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat11:00 a.m. to 5:00 p.m.
SunClosed
4.2153 reviews
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Nick Hopwood's profile image
Nick Hopwood 
8 years ago

Have you ever been so frustrated you don't even have the energy to tell someone about how bad your experience was? My experience dealing with the Hot Tub Store for service (our Master Spa is leaking and has been out of service for 6 weeks) has been the worst customer experience I can remember in years. Long story short: you call, and call, and call, and leave message after message, and eventually someone answers and then they say they are coming out to the house to take a look, but then they never do. 

Marsha Pechman's profile image
Marsha Pechman 
8 years ago

These are the nicest people around. Have had my hot tub for 3 years now (love it) and had a minor problem, they were very quick to help me and have allways been there to answer any questions i have no matter how long it took!! Thank you Hot tub Store I will recomend with pleasure!! 

Ryan Lowell's profile image
Ryan Lowell 
8 years ago

You are the BEST! I can't thank you enough for helping us get into our first spa. Nick, you were right! It was painless and can't tell you enough how happy we are. Winter is the best time to use it too! LOL 

Lendell Jmus's profile image
Lendell Jmus 
8 years ago
Carrie McGrath's profile image
Carrie McGrath 
9 years ago
Kelli Grabow's profile image
Kelli Grabow 
9 years ago
Sherry Wiegand's profile image
Sherry Wiegand 
9 years ago

Danny and Nick sold us a top of the line Master Spa at an amazing price! Loved the sales interaction with Danny and his follow-up! Way to go guys! Thank you! We're loving our Master Spa! Who wants to soak?! Check them out! 

Andrew Robelli's profile image
Andrew Robelli 
9 years ago

Adam was the most helpful salesman I've ever met. Not really worried about the sale just on informing me of my options! I will definitely return and do business with the company for years to come! Thank you adam 

Carla Antico-Bumstead's profile image
Carla Antico-Bumstead 
9 years ago

Frequently asked questions about The Hot Tub Store

How is The Hot Tub Store rated?

The Hot Tub Store has a 4.2 star rating with 153 reviews. 

When is The Hot Tub Store open?

The Hot Tub Store is open now. It will close at 5:00 p.m.  

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