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The Hop Ice Cream Cafe

4.6

About this business

Homemade Ice Cream and Vegan Ice Cream. Organic Coffee & Espresso. Birthday Cakes and Parties. Locally owned. 

Location details

640 Merrimon Ave #103, Ste 103, Asheville, NC, 28804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,256 reviews
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Amy Riner Stewart's profile image
Amy Riner Stewart 
7 years ago

Best Salted Carmel Ice Cream EVER!! 

Carol Goins's profile image
Carol Goins 
7 years ago

Best Ice Cream 

Lucy Smith's profile image
Lucy Smith 
7 years ago
Katie Fuller's profile image
Katie Fuller 
7 years ago

Amazing and weird (but still good) flavors 

Kay Williams's profile image
Kay Williams 
7 years ago

Awesome ice cream and lots of Vegan ice cream. 

Amy Pearce Gouker's profile image
Amy Pearce Gouker 
7 years ago

The Hop did not live up to the hype. Not only that, but they didn’t switch out the scooper between dairy ice cream and vegan ice cream – cross contamination! � – and the members of our party with dairy allergies weren’t made aware of this, and both got very ill. The flavors were weird, like they are trying too hard to be creative. Definitely would not recommend. 

Business response:

I’m terribly sorry for the poor experience, especially for those with allergies who were ill. We spend a great deal of time and energy training people on how to avoid and preventing cross contamination, and to hear that we did not uphold the standard we set in that regard is hugely disappointing. I’m happy to refund you the full amount of your purchase, which is definitely what you deserve, and can take care of that in the morning. In order to do so, I would need to know when you stopped in to be able to find the transaction... read more

Chris Stinnett's profile image
Chris Stinnett 
7 years ago

Grrreat! The best place for ice cream! So yummy!!!! 

Suzi Q Rolly's profile image
Suzi Q Rolly 
7 years ago

The new Sarafina ice cream is wonderfully delicious. 

Kendra Rhyne's profile image
Kendra Rhyne 
recommend  Recommended
7 years ago

My family loves The Hop! We recently ordered the bulldog tracks ice cream cake and it was delicious! Other than the desserts being top notch the employees at both locations are extremely friendly and make your visit that much more enjoyable! Highly recommend!! 

Frequently asked questions about The Hop Ice Cream Cafe

How is The Hop Ice Cream Cafe rated?

The Hop Ice Cream Cafe has a 4.6 star rating with 1,256 reviews. 

When is The Hop Ice Cream Cafe open?

The Hop Ice Cream Cafe is closed now. It will open at 9:00 a.m. 

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