The Home Depot

Bryan Doolin 

on Facebook

4 years ago

Beware! I have been going to this store since I purchased a house for the past month. I saw an employee walking with his mask around his ear, coughing violently. I have seen several employees with no masks. Many customers walk past the mask mandate sign, past Home Depot employees, into and around the store and within 6 feet of other customers. Home Depot doesn’t seem to be enforcing the CDC recommendations, or their store policy. As a customer with discipline, who understands the reality of this virus, I am frustrated with H... read more

Heather Love Baird 

on Facebook

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4 years ago

I went to pick up a curbside order today but needed a just a few things that I couldn’t get for curbside. Gloves, mulch, and yard staples. Going in a store with my son is just not an option with his autism. Leslie was loading up my top soil and said that she would run grab the items, she knew exactly where they were and that I could drive right up to the garden center and pay there. I work at night, my husband works days. Her grabbing those items for me, so I could have all I need when friends come to help me fix up my mess ... read more

Holly Mill 

on Facebook

4 years ago

PRICE GOUGING (Retail) I had in mind getting a replacement dishwasher. My GE still works fine but is probably 10 yrs old. So I looked around for low priced units. Lowe's had a Frigidaire for $349 and Home Depot had a similar low cost one for $398. I would have bought either EXCEPT the charge to install them was $139! About $75-85 is what I expected for a simple install but when you get such an outrageous quote there isn't going to be a sale. I'll stay with my GE which I use maybe once a week. Both these stores should find in... read more

Scott McCord 

on Facebook

4 years ago

First, let me start with the fact that I’m not the type to review companies and never thought I would have to review Home Depot, one of my favorite companies, but now I do. I have had the worst experience trying to buy a dishwasher for my family. It started with my wife and I deciding to upgrade our dishwasher. We went to buy a new one in store and have it delivered a week later. Well, when it was delivered, the installers cut the water line from our old dishwasher (which was working, we were just trying to upgrade it) makin... read more

Chris Gallagher 

on Facebook

4 years ago

Your “curbside pickup” is a hot mess. It’s disorganized, slow and unprofessional. Multiple phone calls, put on hold repeatedly and rude operators. I’m calling for curbside pickup, why would you tell me to come inside to pickup my order? I know you’re adapting to change but when multiple employees are seemingly just standing around looking at the mowers, you’re lacking in the management department. 

Chris Cook 

on Facebook

5 years ago

There were no actual cashiers working when I was there, only self check out stands were open. Initially these checkout stands were for customers to save time. Now they are the norm. I no longer shop at Walmart doe this reason. Guess I’ll find another hardware store. 

Steve Totten 

on Facebook

5 years ago

Will rip off the customer any chance they can. Purposely do not stock replacement parts, but point you towards a website that sells the items for more than 400% markup compared to Amazon. 

Danielle Webb 

on Facebook

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5 years ago

Riverstone Home Depot has excellent customer service. Each time I go there, everyone is extremely helpful. They truly care about each of their customers and go above and beyond to serve. Kevin back in flooring has been especially helpful in several departments for my family. Thank you, Kevin and Riverstone employees! :)