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The Home Depot

4.1

About this business

Location details

1245 NE 163rd St, North Miami Beach, FL, 33162, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.13,896 reviews
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Leslie Bain Hawthorne's profile image
Leslie Bain Hawthorne 
3 years ago

DO NOT BUY APPLIANCES FROM HOME DEPOT!!!I purchased washer dryer set to be delivered 9/17. They never showed up. Never called. Went on line and found one star rating on Yelp. Home Depot uses a bogus delivery company. R.A.S. You could wait months for your delivery. HOME depot doesn’t answer their phone so I went there in person. Spoke with Lou. Cancelled my order on 9/18. TodY is 9/27. Still waiting for my money back. 

Anthony Haupt's profile image
Anthony Haupt 
recommend  Recommended
3 years ago

Unable to return a battery spent 4 hours still can't get a refund I.T. gave me the runaround bought the battery yesterday they wouldn't resolve the issue told me to come back tomorrow  

Katherine Oeser's profile image
Katherine Oeser 
recommend  Recommended
3 years ago

I have shopped this location numerous times. The staff is friendly, helpful and knowledgeable. 

Donna Michele Ramey's profile image
Donna Michele Ramey 
3 years ago

Bought a new GE washer 8/17. was delivered 8/22. Hasn't worked. Tech came out and said it needs new motherboard and motor. It's brand new. No one at the Galveston can do anything. I bought at home depot and month later still not doing laundry at home. It's for my 84 year old mother. 

Mark Burik's profile image
Mark Burik 
3 years ago

NIGHTMARE! DO NOT EVER ORDER YOUR COUNTERTOPS THROUGH THIS BRANCH OR THE HOME DEPOT SERVICE. There is ZERO CHANCE I would ever do any business again with this branch. I have had the most awful experience ordering countertops from them. (THEY HAVE HAD ALL OF MY MONEY, OVER $3,000 FOR 3 MONTHS). They promised 4-6 weeks. We ordered from Home Depot. Home Depot hired a local company Distinctive Surfaces. The organization and communication of this process is a nightmare. I've … See more 

Billy S Wilder's profile image
Billy S Wilder 
recommend  Recommended
3 years ago

Good price good service highly recommended 

Katia Santos's profile image
Katia Santos 
3 years ago

There is always a first for everything. First time ranting on a store. Let me tell you a quick story: purchased appliances at Home Depot, in cash, about a month ago to prepare for the move. Moving day comes and goes, Home Depot rescheduled delivery 3(!) times before I canceled the whole thing out of pure frustration with the lack of respect for my time. Are you sitting down? I was told I needed to wait 3 days to get my cash back due to how they process their inventory(!). To… See more 

Come Get This Food Truck's profile image
Come Get This Food Truck 
recommend  Recommended
3 years ago

Great people great company great prices 

Yvette Patterson's profile image
Yvette Patterson 
3 years ago

This store is awful. I purchased a refrigerator 2 months ago and it is still not delivered. The delivery drivers (from MDO) are incompetent and/or lazy and refused to take it up a flight of stairs. When I complained to Home Depot management they have done nothing to resolve the issue. They do not return calls and I have to chase them down. Hands down, this is the worst customer service I have ever experienced in my life. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 3,896 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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