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The Home Depot

4.1

About this business

Location details

2970 Cropsey Ave, Brooklyn, NY, 11214, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.14,483 reviews
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Rachael Washington's profile image
Rachael Washington 
3 years ago

Hailey is the most rude and disrespectful associate I have ever encountered. Unprofessional. 0’s across the board. Apparently she has issues with veterans. 

Robert Repucci's profile image
Robert Repucci 
3 years ago

I am disappointed and upset at the disconnection between the store and delivery vendors. The system does not work. The store shows inventory yet it doesn’t really exist in the store. I made a purchase of a tool bench showing it was an inventory at the vendor store and the shipping date was rescheduled because the item actually was not in the store. I made a special trip to Florida to receive this item and they failed to deliver as promised. I cannot even cancel the order beca… See more 

Lorraine Porter's profile image
Lorraine Porter 
3 years ago

I ordered a $689 air conditioner online and had it shipped to the Clarksville store for In-Store Pickup to avoid the uncertainty of UPS delivering to our home at a time when we may not be there to accept it. It arrived at the store a day sooner than expected. So I set up a time for my handyman to install it and sent someone to pick up my order the next day. Guess what! - They LOST it! They admitted that it was received, but could not find it. When asked if it could have been … See more 

Kyle Sullivan's profile image
Kyle Sullivan 
3 years ago

Much like my normal in store experiences, Home Depot's piss poor customer service starts from the top. From website to in store associates the service is rampant with neglect and fraud. Goaded by a false ad on the radio for free mulch delivery, I ordered 75 bags with an expected 2 day delivery time. Told I must pay the $90 delivery fee as store policy then come to find out my delivery wouldn't arrive for over a week. I of course had to find that out myself as I was never con… See more 

Carlos Lopez's profile image
Carlos Lopez 
recommend  Recommended
3 years ago

More associates, better inventory and lower prices on most items compared to competitor across the street. 

Pamela Moore Garber's profile image
Pamela Moore Garber 
3 years ago

In store service was great, but had problem at delivery and it is impossible to get a hold of a live person on the phone. 

Gloria Gjoreska-Maggio's profile image
Gloria Gjoreska-Maggio 
recommend  Recommended
3 years ago

great store, clean and organized 

Tamara R Sedlack's profile image
Tamara R Sedlack 
recommend  Recommended
3 years ago

Workers are very helpful . Recommend having a ProX account for all the perks wish I would’ve done it earlier. 

Marysa San's profile image
Marysa San 
3 years ago

Today I went shopping at Home depot branch 2803 S. Cicero Avenue, Cicero IL 60804 And the cashier named Jasmin was very disrespectful to me, I asked for a price match the cashiers said no, then I asked for the manager Cindy Montiel and asked if they could bring me the correct bags of soil and the manager told me that they could only give me a full pallet, I said no thanks because I just needed 10 bags of soil, So then I proceeded to finish paying for the rest of my things. … See more 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 4,483 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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