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The Home Depot

4.1

About this business

The Gates Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Rochester, NY residents. Let us help with your project today! 

Location details

2361 Buffalo Rd, Gates Center, NY, 14624, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,677 reviews
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Karl Muller's profile image
Karl Muller 
recommend  Recommended
4 years ago

variety, & nice associates 

Christine Marie's profile image
Christine Marie 
recommend  Recommended
4 years ago

Awesome! I just purchased new toys. In addition, I was lucky to find some paper towels!!! Which I can’t believe as PT is still scarce. Now I look forward to chores. yeehaw! 

Susan McAtee's profile image
Susan McAtee 
5 years ago

At Home Depot. They open at 8 am. No one at paint counter tile 8:05. Then she tells me it will be 10 minutes til she can take my order. What?? It’s a business. If you open at 8, be ready at 8:00. Frustrated!! 

Niki Dafoe's profile image
Niki Dafoe 
5 years ago

Worst customer service EVER! Will NEVER shop here again!!! Skip Home Depot and go to LOWES! 

Kristina Helena Backholm's profile image
Kristina Helena Backholm 
5 years ago

Under normal circumstances I would but not today. I placed a online order for curbside pickup waiting 3 days for my order to be ready.. Thinking it's would be easier then to wait in line to get in the store, you know we're are doing out best to social distance and still give our business. My boyfriend went after work to pick up and waited 1hr and 45 minutes! After calling the number to say he was there was on hold for 20 of that. I called twice was told someone would bring out our order... On my first call a employee bringin... read more

Kristina Helena Backholm's profile image
Kristina Helena Backholm 
5 years ago
Michelle Groat Zielinski's profile image
Michelle Groat Zielinski 
5 years ago

standing at the carpet area for over 30 minutes waiting for a piece of carpet to be cut. apparently there's only one person that can do it and s store full of employees standing around not able to do it. I would say that they need to cross train their employees. I will be going to Lowe's to purchase any products from now on 

Jo Berl's profile image
Jo Berl 
recommend  Recommended
6 years ago
Brenda Rose's profile image
Brenda Rose 
recommend  Recommended
6 years ago

The people who work there truly care for each other! 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 1,677 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 6:00 a.m. 

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