This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Ankeny, IA
About this business
Specialties The Ankeny Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Ankeny, IA residents. Let us help with your project today!
Location details
2335 SE Delaware Ave, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedI really want there to be a "not sure" button. We drove there today living over an hour and half away, to order a fridge because we are out of delivery range we can not order on line and have it delivered to the store. Our salesman was a peach & very helpful, however when we got home, we were looking at the paperwork and notices that it was wrong fridge, we called Home Depot and were told there was nothing they could do over the phone we would have to drive back down there and cancel our order and reorder a new one. Did I me... read more
They could answer there phone!! I have been holding on line for over a half an hour, I need to know how their curbside works, is this the number you use??? I would not want to be sitting outside for hours waiting for someone to answer the phone! My item is in online checkout, but I am not going to complete it until I know there is a human around there somewhere.
Really bad service customer service never wants to do anything. Staff isn’t trained very well. I will not be doing business here anymore
I had a fridge ordered and installed by the Home Depot on June 4th. on June 6th the fridge quit working. I called immediately and was told they could not help me until regular business hours. I called back on Monday and was on the phone with them for 2 hours determining that I could not receive a replacement fridge until June 25th. then I was told I could go to the store and pick out a completely different fridge if I would like one sooner. I drove 40 miles to the Home Depot store and looked at fridges, only to be told that ... read more
Used their carpet install service. A "pro" measured the square footage of the house then ordered carpet based off measurments. Installers layed carpet and left us with all the scrap pieces of carpet which you would expect to have left over, however, there was also an additional 120+sqft roll of carpet left that they had over measured by (several hundred dollars worth) the store manager refused to credit any money back or do any sort of return. This is how they afford to do their "free" carpet install . It's a scam and the ma... read more
Poor customer service at service desk. Item I wanted to purchase was not on shelf. Asked customer service to check availability was told no longer available. Found the item online on the Home Depot page at a higher cost. Customer service representative would not honor the price. Sent an email to corporate got no response. What's going on Home Depot??
We had the fortune of meeting Mike Webber. Who helped us choose the ideal refrigerator for our family. He was very patient, helpful and knowledgeable. Thank you Mike!!
Piss poor customer service. Returned a rug that I bought online, wanted to exchange for a different size. WOULD NOT Allow exchange and would not order the right size in for pick up. ONLY would give me IN-STORE credit but I couldn't order the rug IN-STORE. I have to go online and re-order it but couldn't use the in-store credit from buying the other one. Refused to give a gift card instead to use online. Ladies in customer service were awful to deal with and unpleasant. Went to use the in-store credit on a different item and ... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4 star rating with 1,312 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open on Thursday at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com