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The Home Depot

4.3

About this business

The Massillon Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Massillon, OH residents. Let us help with your project today!! 

Location details

2406 Lincoln Way E, Massillon, OH, 44646, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.31,412 reviews
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Jd Thorpe's profile image
Jd Thorpe 
6 years ago

My father is a Vietnam veteran, served his country and has his card proving he is a vet. This Home Depot location more then once has declined him for a discount because his card does not have a certain number on it. I was a true customer of home depot because of the people who worked there but now I will take my business elsewhere. YOU CLAIM TO DO ALL KINDS OF THINGS FOR VETS ON YOUR WEB PAGE BUT THAT IS JUST A FARCE TO MAKE YOUR COMPANY LOOK GOOD TO THE PUBLIC. I know many veterans and I will inform them of your action. I k... read more

Jennifer Lynn Houk-Naylor's profile image
Jennifer Lynn Houk-Naylor 
6 years ago

There customer service is complete crap!! They have a sale going on where you buy a Ryobi battery set and you get a free tool. Well that would be great if you had the free tools in stock! They when we find the tool with the battery that is the same but twice the price and offer to pay the difference in price and you basically tell us sorry about your luck it is bad customer service. 

Allie Bea's profile image
Allie Bea 
6 years ago
Amanda Erdman's profile image
Amanda Erdman 
6 years ago
Mark Lehman's profile image
Mark Lehman 
6 years ago

Helpful staff everywhere you turn...and they know what they're talking about. 

Kelly Ward's profile image
Kelly Ward 
7 years ago

Worst customer service ever. Don't try to spend your money here, no one will help you. I've tried 2 times to order things for my house, only to stand there and be ignored by their employees. Forget calling and speaking to a manager, they don't care either. 

Starlynne Elliott's profile image
Starlynne Elliott 
7 years ago

The customer service at this location is horrible...which is sad because it’s in such a convenient location for us. 3 times now we have gone to spend a very decent amount of money...1st was for a washer and dryer set...2nd was for a new fridge, stove, and microwave...and 3rd was today for a dishwasher. Every time we have gone we are either left standing around not even being acknowledged or we get a store rep who has has no desire to answer any questions for us. We aren’t the type to drag things out either. We want to get to... read more

Bruce Mencer's profile image
Bruce Mencer 
7 years ago

I had a pretty big problem with an item I purchased here. I brought it to the attention of the store manager and it was perfectly taken care of. Thanks for that. 

Zman Bailey's profile image
Zman Bailey 
7 years ago

Nice home town feeling. My wife says it's my second home.I always need something. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.3 star rating with 1,412 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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