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The Hickory
- Restaurants
- Rexburg, ID
About this business
We specialize in Country Style Smoked Barbecue, great burgers with a goal to have the best service in Rexburg.
Location details
485 N 2nd E, Rexburg, ID, 83440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great food and great service! The best restaurant in Rexburg!! Real barbecue
The food is good. Our waiter was decent although it did take a while for us to have one even though it wasn't busy. I give 3 stars because of the group of employees at the front area. It was very distracting to see and hear them have their own little party and conversations at the front area. It made us feel like they weren't doing their jobs and just wasn't a pleasing experience. I have heard great things about this place, so we definitely will come back. It would be smart to have them gather in the back or somewhere else. ... read more
We went for the first time tonight and will definitely go back! The ribs really did fall off the bone. The bbq sauce was packed with flavor and my salad was nice and crisp. The staff was friendly and our waitress was great. Well worth the drive.
It took over an hour to get our food and then it wasn't worth eating. I spent $50 on a meal that was worth $20.
It's ok..not super great our server was way nice, I am disappointed with how noise it is, acoustics you can hear everyone and with a bunch of people it's way to loud
We have been a few times and the first time was really good great staff, ever since then it's has been horrible. I keep hoping it would get better but NO! I could not even eat my meat she forgot things I ordered. And the waitress did not come over at all. I won't be back even though the owner took money off the bill. It's not about the price it's about having good service and good food neither are at this place. Won't go back!!!!!!
Business response:
We value the service we are able to provide and our customers greatly. Though we highly support reviews of our business we also love getting feedback with those reviews. Would you mind please sending us a message allowing us to know how we could have made your experience better? Thank you!
Service is horrible, food takes FOREVER, restaurant was cold, food was lukewarm, no silverware. It took 58 minutes to get some chicken fingers and a pulled pork sandwich. Not sure if they were butchering the pig or what was going on but an hour for lukewarm mediocre food is not okay. This isn't the first time we have had crappy service and a long wait time, but this is the last time for sure. Oh...and I had a hair in my pulled pork sandwich. Bon appetite!
Business response:
We are very sorry for the experience that you had. We are always striving to improve our service and the quality of the food that you receive. In order to better train our staff and ensure that similar situations do not occur again we ask that you please let us know the approximate time of your visit, what was ordered, and if possible, your servers name. This information will allow us to better train our staff so they can better serve you. Thank you!
Frequently asked questions about The Hickory
How is The Hickory rated?
The Hickory has a 4 star rating with 2,933 reviews.
When is The Hickory open?
The Hickory is closed now. It will open tomorrow at 9:00 a.m.
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