Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Groutsmith - Charlotte, NC

5.0
Get directions

About this business

-Grout and Tile Cleaning and Restoration -Grout and Tile Repair and Preservation -Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing -Loose and Hollow Floor Tile Re-bonding -Shower Repair and Restoration -Granite, Marble and Natural Stone Cleaning and Sealing -Color Matched Caulking We use Groutsmith™ Professional Products to Restore Floors, Showers, Countertops, Walls and Fireplaces. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can d... read more

Location details

9716-B Rea Road #174, Charlotte, NC, 28277, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
5.014 reviews
Select a rating
Saundra Jones's profile image
Saundra Jones 
recommend  Recommended
3 years ago

very professional. friendly. 

Lisa Bunner Rogers's profile image
Lisa Bunner Rogers 
5 years ago

Warren Stone, owner of this particular Groutsmith, couldn’t be any more unprofessional AND dishonest. We contracted with Warren to remodel small bathroom. He ended up never answering the phone or being available. The job is still unfinished after more than 2 months and I also have damage that he doesn’t want to fix. The final straw was he charged my credit card WITHOUT MY APPROVAL. I am now facing court time/cost, bank disputes, etc. PLEASE save yourself a tremendous headache and don’t use this company 

Jim Zach's profile image
Jim Zach 
recommend  Recommended
5 years ago

Very professional and thorough. Our walk in shower looked like the one on the left, now it looks like the one on the right in their picture. Brandon was very friendly and did a great job! 

Howard Poindexter's profile image
Howard Poindexter 
recommend  Recommended
5 years ago

I had my master bath shower floor replaced but it became more of a project than anticipated. Groutsmith did a very good job replacing the floor tile and the walls of the shower. The plumbing was also redone with new equipment. It took a little bit longer than expected but the work was exceptional at a reasonable price. I would use this company again. 

Joe Magruder's profile image
Joe Magruder 
recommend  Recommended
5 years ago

The Groutsmith was very professional, from the review of work and estimate to the completion of the job. The work done was completed on time as promised. The price quoted for the job was very fair. I would use Groutsmith again in the future and find them very reliable and professional. 

Mark Kury's profile image
Mark Kury 
5 years ago

Great results at a great price. Would use them again. 

Stacy Yuknavage Soderlund's profile image
Stacy Yuknavage Soderlund 
6 years ago

Great job making my bathroom look clean and updated. Craig did a wonderful job. 

Business response:

Thank you Stacy! 

Tom Morgan's profile image
Tom Morgan 
6 years ago

The Groutsmith took care of some funk we couldn't clean out of our shower as well as freshen up the bathroom floor tile grout. We also had them remove a wall mounted bench and repair the tile. Turned out great! 

Business response:

Thank you Tom! 

Marianela Lofaso Olivier's profile image
Marianela Lofaso Olivier 
6 years ago

We are very pleased with the cleaning, staining, re-grouting, sealing, and even putting in a new shelf in our master bath shower. It looks amazing. All aspects of the work were handled in a professional, helpful, and courteous manner. It was a hassle free experience. I recommend them. 

Business response:

Thank you Marianela! 

Frequently asked questions about The Groutsmith

How is The Groutsmith rated?

The Groutsmith has a 5 star rating with 14 reviews. 

When is The Groutsmith open?

The Groutsmith is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com