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The Grand America Hotel
- Hotels
- Salt Lake City, UT
About this business
The Grand America Hotel has more than 700 guest rooms and suites with televisions, irons, telephones, private bars and high-speed Internet access. Its amenities include a fitness center, steam room and swimming pool. The hotel features Gibson Lounge, which offers a variety of appetizers and cocktails. It has more than 80,000 square feet of event and meeting space for bridal showers, reception parties, rehearsal dinners, corporate meetings and business seminars. The hotel also offers gift certificates. In addition, it feature... read more
Location details
555 S Main St, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ok! – why does everyone talk about this place? its HIDEOUS! what blind bat put furniture in this hotel? the Lobby is so ugly.. those tea girl uniforms... why??? the girls are pretty, but those uniforms make them look like lamp shades!!! why don't you just dress them in tea pots mascot uniforms!!! seriously! I was embarrassed to bring my friends over for my shower... the service was lovely... we had a russian girl and another girl ( i forget from where) they looked alike, this was about a year and a half ago... they were both... read more
Not a place to work – The hotel is beautiful, but the management is sub par. They don't treat their employees very well and only care about the bottom line...money. You only get three paid holidays and no recognition program for those that work extra hours and extra hard. If they don't like you they will find any excuse to fire you.
the best in the world – I love it. I lived there for 5 months when I got to Utah and was never unhappy!!
No respect at all for candidates that they show interest in – I had to wait up 5 weeks for a second interview, unhappily I was never contacted by a H.R manager, instead, one half a friend of mine used to call me and update me about the hiring process, which sucks because this friend was very irresponsible delivering messages from the manager to me. The H.R was unaware about the total 3 interviews I' ve had. I called one manager who was very rude on the phone and I was told that he hired an internal candidate.
Good by Utah Standards – The people of Utah are rightly proud of this hotel as it is the best they have. That's not saying much. It has no serious competition in state. If you come in from the mountains or the desert for your honeymoon or other special event, it will bl*w your cowboy boots off. But if you are an experienced and informed traveler..... and if you have stayed at REAL 4 and 5 star hotels, this hotel is nice to look at and is built of fine materials, however.... you always have the feeling that they are trying to... read more
Ok hotel in a city with not many choices – I like to spend a romantic night with my wife someplace special once and a while and we tried out the Grand America. There aren't alot of choices in SLC or Utah for that matter, so with that said, this is probably your best bet. I splurged for a suite and was very disappointed. The shower was so tiny, the toilet room was bigger than the shower! Granted the bathrooms are nice and well done, but I can barely move in the tiny shower! The room was so/so, nothing horrible, nothing great.... read more
Poor customer service – This hotel is beautiful - marble bathrooms, large open rooms, gorgeous wallcoverings, fabulous lighting, etc. However, their customer service leaves much to be desired. Their event planners are unfriendly and difficult to work with. Planning a party should be a happy and fun thing; when plans change, event planners need to realize that their job is to make one want to return and schedule an event again and encourage future clients to book these rooms. I found this not to be the case at this hotel and ... read more
Horrible Customer Service!! – The hotel's event planners are horrible to deal with here. I've helped plan many parties in my career -- and this is a first for me. I've never seen a hotel treat their soon-to-be guests with such disdain and rudeness. I've been to many events at lesser (and a lot nicer, too) hotels than this around the country and gotten much better service. They are NOT easy to deal with and have given us all a headache. Maybe they thought this was a one-time shot with me so they didn't care if they got my bus... read more
Not so Grand – The massage I received was very good however the front desk staff of the spa needs to learn how to act like professionals, they were too busy with personal games and interests to pay proper attention to clients. The changing area is tiny for such a huge locker room, shower was small and very average. The only thing grand about this spa was the name.
Frequently asked questions about The Grand America Hotel
How is The Grand America Hotel rated?
The Grand America Hotel has a 4.5 star rating with 23 reviews.
When is The Grand America Hotel open?
The Grand America Hotel is closed now. It will open on Monday at 9:00 a.m.
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