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The Good Feet Store
- Healthcare
- Mobile, AL
About this business
Location details
9 Du Rhu Dr Suite 368, Ste A, Mobile, AL, 36608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
These inserts caused terrible pain. We were not informed about refund when asked. Sales person passed the sale and a credit card. Put the receipt bottom of the box. No prior disclosure of a return even when asked just said they always work Sales staff was unqualified to give medical advise aggressive for a sake. *****costs and unnecessary socks shoes ect.Pain worsened till could hardly work. Since no.prior disclosed of a return or refund. **** Credit card was pushed and inserts at a 77 year old man with heart problems. Canno... read more
In store sale pitch assured significant improvements in leg/feet structure/makeup. Followed recommendations for four weeks using 3 levels of arch supports for total of $1700+ cost. No changes or improvements. Contacted store sales person asked for a refund.... no go...."medical items not qualified". Further recommendation that they would adjust the items. No confidence that any change would be productive. Filed dispute with CC charges.BEWARE - check other reviews before buying.
These do not work. They're hard plastic. The guy fitted me with such high arch supports my hip, knee and especially my back pain got worse; and the bottom of my feet hurt even after wearing them the way I was told. I went back and he only changed 1 to "try out". Still no relief. I was never told that you couldn't return them and get a refund. They're trying to give me an arch where none is. They said you can fix a ********* but you can't. They did another imprint and it showed more of an arch, but that's because I was wearin... read more
Rating is 0 stars! The store in **********, ** is a scam. I went in for arch supports. I was told there was a 60 day promotion, and that I could return the supports. They talked me into getting some house shoes. Finally, they had me sign a paper to agree that I could not return the socks. After all was said and done, they had issued me a credit card and billed it for $2,500. I thought that if they helped my back, it was worth it. They began to hurt my feet, and when I went back to return the arch supports, I was initially to... read more
Dishonest Rip Off - Hard Sell Staff has no qualifications in foot health, ridiculous $1500+ set of generic $19.95 ********* arch supports. Should have read thousands of 1-Star reviews and web info on deceptive ad practices law suit. Stay Away!
Business response:
Dear *******,Im reaching out to address your recent review submitted to the Better Business Bureau regarding your experience with The Good Feet Store.First and foremost, I want to express my apologies for your dissatisfaction. We strive to ensure our customers experiences are positive, and its clear that your expectations were not met. I understand that youve expressed concerns about the value of the product and the experience with our staff.I also noticed that you left this review without first contacting our customer servi... read more
Initially it helped my pain, then I developed plantar fasciitis in both feet. Not worth the high cost. No money back or guarantees.
I thought a good pair of Good Sneakers would be a great gift for Father's Day for my husband so I suggest to go to the Good Feet Store. After looking and trying on sneakers he finally agreed to a pair. I thought the sneakers and inserts would be approximately $200.00. Our total came to $1908.98! We were totally shocked! We realized as we were driving on our way home that the style wasn't what my husband really was looking for and returned them the next day. We are very disappointed with their sales tactics and refund policy.... read more
I thought a good pair of Good Sneakers would be a great gift for Father's Day for my husband so I suggest to go to the Good Feet Store. After looking and trying on sneakers he finally agreed to a pair. I thought the sneakers and inserts would be approximately $200.00. Our total came to $1908.98! We were totally shocked! We realized as we were driving on our way home that the style wasn't what my husband really was looking for and returned them the next day. We are very disappointed with their sales tactics and refund policy.... read more
Business response:
Thank you for sharing your feedback with us. We strive to ensure that all of our clients are fully informed about our pricing and policies before finalizing a purchase. Our return policy is clearly displayed in-store and reviewed with clients during their fitting session, both before and after the transaction. Additionally, clients are asked to sign a receipt acknowledging the return policy at the time of purchase. We understand that purchasing The Good Feet 3-Step System is an investment, designed to improve people's lives,... read more
I am still angry about this 10 months later. I was having knee pain as I had recently started a walking routine. After I explained my problem and they started showing me the product, I asked how much it would cost. I was told $500. At the end, the cost was $1500 (nothing was added between the two numbers). I was shocked, but in pain so I ended up setting up a payment plan. In the mean time, the problem was just that one leg is slightly longer than the other. My arches were not flat. All I needed was a lift in one shoe. Easil... read more
Frequently asked questions about The Good Feet Store
How is The Good Feet Store rated?
The Good Feet Store has a 4.6 star rating with 1,021 reviews.
When is The Good Feet Store open?
The Good Feet Store is open now. It will close at 7:00 p.m.
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