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The Flats at Wheaton Station

2.6

About this business

At The Flats at Wheaton Station, you’re right next door to the Red line and have easy access to the Silver, Orange and Blue lines, providing you with amazing access to the entire DC-Metro area and all it has to offer. Shopping couldn’t be easier with Westfield Wheaton Mall across the street and Safeway Grocery Store within walking distance! Our apartment homes offer every comfort you could ask for. Want to learn more? Stop by and visit us today and find out what you have been missing... 

Location details

11101 Georgia Ave, North Kensington, MD, 20902, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.6138 reviews
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Chris G.'s profile image
Chris G. 
2 years ago

Falling Apart The place is in serious disrepair. The vulture towing companies hover over the place looking for prey. They have been working on the parking garage for months now and there is no guest parking. I was towed twice already since moving in. Be sure and walk the property and talk to tenants before moving in. 

Business response:

We're sorry that you're not enjoying your living experience at The Flats at Wheaton Station. We strive to make our residents happy and want our community to be a place that everyone loves to call home. Please be assured that your concerns matter to us. Kindly reach out to us at info@liveatwheatonstation.com or 301-942-8686 to discuss what we can do to improve your time here. 

Candis G.'s profile image
Candis G. 
4 years ago

Don’t live here This apartment is the worst place I have ever lived. The manager Ashley does not care about any of the residents she will find any reason to put extra charges on your account. However the assistant manager Randi is great and very helpful. But trust you don’t want to live here. 

Business response:

We're sorry to see this feedback. Please accept our apologies for your frustrations. We truly want you to love your living situation, so please contact our office so that we can discuss these issues offline and work on improving your experience. Thank you. 

Erica S.'s profile image
Erica S. 
4 years ago

Mice! The mice problem at the flats is really bad. They don’t send an exterminator at all ..don’t move here! 

Business response:

We are sorry to see this. We never want any resident to have a negative experience here. We can assure you that we do have pest control services on a regular basis. Please do not hesitate to contact the front office to discuss your concerns. Thank you. 

Josh G.'s profile image
4 years ago

Decent (fire alarms suck) The apartment is nice and clean, maintenance is quick and kind, close metro access, ok location for price But good lord the fire alarms. The ones in the apartment are super sensitive. Leave a bagel in your toaster too long and they go off. And the complex-wide ones have gone off 3 times this week, with 0 explanations from management. No one even evacuates because they know they are bogus, despite them beeping at loud high pitches for 2 hours at one point. If you have young kids or dogs or cats they ... read more

Business response:

Thank you for taking the time to leave a review. Your feedback is crucial to providing the best living experience to all of our residents. We would love an opportunity to rectify your concerns about the fire alarms so that you have nothing but great things to say about The Flats at Wheaton Station. Please contact us directly so that we might have a chance to discuss the situation. 

Ashley C.'s profile image
Ashley C. 
4 years ago

Great location The quality of the apartment and location for the price is worth the move. HOWEVER, if you’re looking to move here for the amenities it’s not worth it. Many of the amenities aren’t available or do not function. The customer service from the leasing agent is like no other. The entire leasing office is unhelpful and incompetent of performing their jobs. It has been this way since day one. If you can avoid ever having to deal with the leasing office or accessing amenities, this would be a great place to live. 

Business response:

Hello Ashley. We are so sorry to see this feedback, especially when it pertains to service from our team. We feel it would be best if we spoke with you directly about your concerns. Please contact our office at your convenience. Thank you. 

Paula J.'s profile image
Paula J. 
5 years ago

Very Pleased First, I want to thank Chuck for making sure necessary repairs were/will get done. He came right in and directed his staff while assisting. Very efficient, not in a hurry just to get the job done but rechecking to make sure repairs were completed correctly; I am extremely satisfied! Chuck also explained everything he was doing and not once appeared impatient or agitated, along with Isaac and the other gentleman. I appreciate Chuck’s demeanor and disposition; very professional! Isaac always smiling and calming, w... read more

Business response:

Paula, thank you so much for taking the time to provide this glowing review of The Flats at Wheaton Station! We're delighted that our efforts to provide you with an exceptional living experience have contributed to your comfort and satisfaction. Your compliments about our convenient location and excellent service are appreciated! 

Lora L.'s profile image
5 years ago

Safety is not Mgmts Concern 10/22/2019: since last review nothing has changed. Still unsafe. 9/9/2019: So now that there is an actual problem on the property that you think Management would be able to take care, they do nothing. My apartment is cute BUT the parking garage and the stairwells are unsafe and nothing is being done. Management said they have Security, they said they have a cleaning crew....Lies! Someone has been having sex in the stairwell and leaving used condoms and now dirty underwear that's been there for 10d... read more

Business response:

Hi Lora, We are very sorry to hear that you continue to have these concerns. We're eager to do all we can to help, so please call us or stop by the office. Thank you. 

Brandon G.'s profile image
Brandon G. 
6 years ago

Worst Apartment I've Experienced I signed a 12 month lease at the Flats in 2018 and it was the worst decision I've ever made. The apartments look nice and affordable, but the community is poorly run by the management - Ashley and Jose. I had several major maintenance issues with my unit including losing hot water in my unit for 2 weeks and the washing machine breaking for 2 weeks along with other things like the water heater losing heat, etc. When I contacted management about these issues, they didn't seem to care at all. Th... read more

Business response:

Thank you for letting us know about your experience in our community. We're sorry to hear you endured issues with your water and our fire alarms, and we can understand your frustration. Our team works diligently to make our residents' daily living convenient and stress-free, so your feedback about their response to your service requests is surprising. Please be assured that we are looking into this matter, and we invite you to share any further thoughts with us at feedback@gables.com. We value your time and wish you well. 

Makinna C.'s profile image
Makinna C. 
6 years ago

Too Expensive, everything breaks Don’t live here. As soon as we moved in both our windows had leaks when it rained and we have called 10 times and now the drywall is rotting because no one has come to fix it. The fire alarms go off just by boiling water on the stove. Once a week you will get an email talking about “sorry for the inconvenience but something broke”. The elevators have broken twice, the gates to the parking garage have broken 3 times (and they leave it broken for weeks before fixing), water main has broken twic... read more

Business response:

Thank you for sharing your concerns. We strive to provide thorough service and keep all amenities in tip-top shape. We appreciate you letting us know about this lapse in service, and our team takes your feedback to heart. Rest assured that we will connect with you and will work to make repairs quickly so you can get back to enjoying our community. Please email us anytime at FlatsatWheatonStation@gables.com to share any further concerns. We appreciate this feedback. 

Frequently asked questions about The Flats at Wheaton Station

How is The Flats at Wheaton Station rated?

The Flats at Wheaton Station has a 2.6 star rating with 138 reviews. 

When is The Flats at Wheaton Station open?

The Flats at Wheaton Station is open now. It will close at 7:00 p.m.  

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