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The Flats

4.0

About this business

Currently undergoing major renovations to our studio, one and two bedroom apartments as well as the community itself, it's an exciting time to call The Flats home. 

Location details

3000 University Ave, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.0322 reviews
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Madeline Husted's profile image
Madeline Husted 
recommend  Recommended
4 years ago

This community has allowed me to make new friends and my doggies have also made friends! We love it here so much and would definitely recommend it to anyone who is interested about moving here. 10/10. It’s close to everything you need, location is great. Maintenance & administrators go above and beyond. Definitely recommend. 

Business response:

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community! 

Debbie Mac Leod's profile image
Debbie Mac Leod 
recommend  Recommended
5 years ago

Thanks to the Flats offering short term leases we have a place to live until Corona19 passes. We live full time in our RV and when all the parks closed found ourselves with very few choices. Not a lot of places provide short term leases so people this was a blessing. 

Katie Kiekhoefer's profile image
Katie Kiekhoefer 
recommend  Recommended
5 years ago

I’ve been here for almost 5 months now and have enjoyed it. For me they’ve been professional, quick at maintenance requests, I like the velvet trash outside my door, and love the pool area. I like that they do try to make this a community and host monthly events in the club house. One negative is the shared laundry space. Other residents don’t take care of it and leave their clothes in the machines way too long. Overall I really like my unit and how updated it is! 

Jessie Sofen's profile image
Jessie Sofen 
5 years ago

I can't speak for the entire complex, but living in one of the studios here is pretty much the equivalent to living in a college dorm room. Need I say more??? 

Haley Ballou's profile image
Haley Ballou 
6 years ago

You seriously need to listen to the reviews before signing a lease here. I could not of had a worse experience. My apartment was filled with dirt when I moved in, the rent was increased after putting a security deposit down, there was no security at all for any building, and one of the property managers walked around wasted. Disgusting. I also had multiple workers try and enter my room, when I was not given a notice. Anytime I would confront the property managers on the property they hardly addressed these issues. Save your ... read more

Logan Leslie's profile image
Logan Leslie 
7 years ago
Malissa McMurray's profile image
Malissa McMurray 
7 years ago

They kicked us all out and wouldnt let us stay and put us through hell the new company denied all our applacations there full of shit dont not rent from them 

Emmanuel Brenyah's profile image
Emmanuel Brenyah 
7 years ago

If you're looking for a great place in west Des Moines! Come to the flats �� 

Matthew Groom's profile image
Matthew Groom 
7 years ago

They are amazingly friendly! The apartments are very nice and spacious. 

Frequently asked questions about The Flats

How is The Flats rated?

The Flats has a 4 star rating with 322 reviews. 

When is The Flats open?

The Flats is open now. It will close at 6:00 p.m.  

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