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The Flag Center

4.6

About this business

Location details

5311 Patterson Ave # 110, Richmond, VA, 23226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6269 reviews
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Nicole McBride-Glascock's profile image
Nicole McBride-Glascock 
on Google
5 months ago

Worst billing experience I’ve ever had, I wish I could give it 0 stars. The office visit itself was fine, the staff members were nice, but there was no end solution to what I had come to the office for. I visited with the NP, who gave me recommendations and filed down the very top layer of skin on the problems area of my foot. Then, about a month later when I received the bill, it claimed I had seen one of their doctors, not the NP. They also had a different insurance (one I’ve never had) in place, not the one I provided the... read more

Alexa vonNordeck's profile image
Alexa vonNordeck 
on Google
6 months ago

Made an appointment for 1:30PM. I arrived at around 1:05PM, signed in at the screen check-in, which confirmed me as checked in. Did not see a single staff for about 30 minutes, not even a receptionist. When she returned to her desk around 1:30, the receptionist called me up and told me I had missed my appointment, which was at 12:30PM. I found this to be bizarre because I was certain it was 1:30. They even had a signed posted that they were out for lunch from 12:30 to 1:30... sus. Then she said they didn't have anything else... read more

Gus Johnson's profile image
Gus Johnson 
on Google
7 months ago

This place is a rip off. Went in for a diagnosis and treatment for Achilles tendinitis walked out 30 mins later with a $800 bill, $475 of which was for a walking boot that I could have gotten on Amazon $55. 

J. Louis Toth (Louis)'s profile image
J. Louis Toth (Louis) 
on Google
7 months ago

Quite literally the most poorly run medical establishment I have ever experienced in my 64 years of life. I had an appointment for January made in November. When I arrived I waited in their waiting room three and 1/2 hours when I finally went up and asked again when I would have my appointment with the doctor. They then told me he left the practice 9 weeks earlier. They made no effort to reach out to me or even reschedule the appointment. If their medical procedures are as poorly run as their office I would not recommend any... read more

Jane Howard's profile image
Jane Howard 
on Google
7 months ago

Always a wait for an appointment, high staff turnover and double billing. Allow for plenty of time and always check your billing and get a receipt before you leave your appointment! Not to mention terrible work and follow up with another podiatrist to remedy the situation. 

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Frequently asked questions about The Flag Center

How is The Flag Center rated?

The Flag Center has a 4.6 star rating with 269 reviews. 

When is The Flag Center open?

The Flag Center is closed now. It will open at 9:00 a.m. 

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