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The Fitness Outlet, specializes in the sale of quality home fitness equipment. With a huge selection of elliptical trainers, treadmills, exercise bikes, home gyms, weight machines, benches and free weights. We have been serving the Pacific North West since 1993. At The Fitness Outlet, we carry top of the line name brands such as Life Fitness, Hoist, Power Plate, Octane, True, Life Span, Water Rower, Stott Pilates, Landice, Spirit, Spri, Torque, Bodysolid, Bodycraft, and Diamondback to name a few. Come and see for yourself wh... read more
13407 NE 20th St, Bellevue, WA, 98005, United StatesGet directions
|Mon||10:00 a.m. to 6:00 p.m.|
|Tue||10:00 a.m. to 6:00 p.m.|
|Wed||10:00 a.m. to 6:00 p.m.|
|Thu||10:00 a.m. to 6:00 p.m.|
|Fri||10:00 a.m. to 6:00 p.m.|
|Sat||11:00 a.m. to 6:00 p.m.|
|Sun||12:00 p.m. to 5:00 p.m.|
I received very poor support from an agent named "Anya." A wooden plank was mistakingly left behind that's way too large and heavy for me to dispose of. Anya did not facilitate a pickup and ignored my emails. It's still in my garage as I am unable to move it.
I bought a nautilus leg extension leg curl machine assembly for $2,899.00. It took a couple of months to ship, and I paid to have it set up. When I finally received it, they kept making appointments to come and set it up and never showed up. I spoke to Anya, and she finally got them to show up. It was missing all the weights and had a defective part. I kept calling, and Anya would not get back to me. Finally, I got a hold of someone, and it was Anya; I asked her why she would not return my calls, and she said that it was a d... read more
I would not recommend this company. They did not have the item in stock although it was advertised online as being available and they processed my payment quickly. After waiting for some time, their customer service (who is usually "in a meeting" when you call and lucky enough to connect to a real person) they said the original item was not in stock but a new different (more costly one was). I paid the differential to find out later that the new item was not in a condition to be shipped and they would get a refund back in li... read more
My husband and I have bought an indoor bike and an weight lifting station. The store had the bike in stock, but not the weight lifting equipment, so we asked to have the bike delivered first. We were ok to wait for the station. The sales person said that it wasn’t possibles as both equipment had to be shipped together. So we waited. Two months later, we got the station, but not the bike. Long story short: they sold our bike and don’t know when it will be in stock, and equipment will be delivered separately anyway. So be care... read more
I would not recommend ordering equipment from this company. I understand that the current climate is challenging with COVID. However, the lack of their ability to manage their process and vendors and placing the responsibility to follow up on the customer is not acceptable customer service practices. I ordered a product in late May and first received it at my house in mid-July, after it arrived in their warehouse 4 weeks ago. There were no warnings about this type of delay when ordering and now it is further delayed because ... read more
This potentially is the worst company I have ever done business with! Placed an online order that was not processed for weeks. Called them and they claimed a spelling issue prevented them from processing yet they never contacted me to correct it. Reordered equipment and waited over 6 weeks with multiple inquiries going unanswered. They shipped wrong equipment and want me to pay for the return 9 weeks later. Customer service rep stated it was not their fault. Seriously this place is a joke.
Sales staff is a joke. Couldn't tell me whether they had what I wanted in stock, jerked me around for 3 days telling me they'd figure it out, then ended up not having it.
Very friendly staff! Pleasurable transaction!
Great store & Great service – My wife purchased a treadmill a little while back and recently had an issue with the electronics. (May have happened during the new construction to our home) After a short online service form, we were called back the same day and was asked a few questions about the machine. The service tech diagnosed and pin pointed the issue during the conversation. The parts were ordered and the day the parts came, the tech called and scheduled us for the following day. Our machine was back up and running with... read more
The Fitness Outlet has a 3.7 star rating with 35 reviews.
The Fitness Outlet is open now. It will close at 6:00 p.m.
S Miller: "My friend and I needed new trail boots, Mike was amazing, found is the perfect fit. I also scored a gorgeous winter Pikeur coat on sale The staff at Olson's, as always, happy friendly and helpful!"
J Konkle: "I went in needing to buy a full set of clubs. The clerk could not have been less interested in helping me. As a female customer this is really discouraging. A group of 50 something men came in and they got great service ..." read more
Courtney Howell: "Our High School Volleyball team does a charity event every October for Breast Cancer called Dig Pink. It raises funds for the Side Out Foundation. I contacted Volleyball USA about ordering a pink net for the event for ou..." read more