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The Federal Savings Bank

4.4

About this business

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for homeownership. 

Location details

2 University Plaza Dr Suite 600, Hackensack, NJ, 07601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4673 reviews
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Angela S.'s profile image
Angela S. 
4 years ago

Tim ***** and his team are fantastic!! They are all very knowledgeable, courteous, and helpful. It was a smooth experience from start to finish. Highly recommend! 

Kathryn's profile image
Kathryn 
4 years ago

The refinancing process was made so much easier because of the high level of communication. There is always someone to talk to and answer questions without delays. 

Mark S.'s profile image
Mark S. 
4 years ago

Josh ******* was awesome! Very knowledgeable and on top of things. Highly recommended! 

Michael C's profile image
Michael C 
4 years ago

James and his team did an outstanding job from start to finish. As with any banking transaction things can get tedious and frustrating ,but the entire team had answers and dealt with all of our concerns promptly. THANK YOU! 

Gerald P's profile image
Gerald P 
4 years ago

Great experience, they take care of us Veterans like we were Family. 

WILLIAM K's profile image
WILLIAM K 
4 years ago

Alex was honest and upfront beginning to end. From the very first conversation he told us what to expect and why. He explained the process, how the different terms work, never pushed us in any direction. He provided truthful facts and numbers and explained it in a manner we could understand and evaluate what was best for our situation. Highly recommend as not just Alex but all the Team members we interacted with were Professional, Prompt, Pleasant, and a Blessing. 

Baruch G's profile image
Baruch G 
4 years ago

Abraham ********* @ The Federal Savings Bank , went out of his way to get me to the closing table! I couldn't be happier!!! Thank you Abraham !!!! 

Laurie G's profile image
Laurie G 
4 years ago

Austin ***** is a true Professional. Very knowledgeable, & quick to respond. He made our purchase & refi process very smooth & efficient! He did everything he said he would do & when he said he would do it by. We have the utmost faith in him & would highly recommend him & TFSB. We are loyal fans! Thank you! 

Christina D's profile image
Christina D 
4 years ago

Best experience I've ever had with refinancing a home. Christopher ********* (Federal Savings Bank) was great. Answered all questions, keep in contact, actually seemed to care about me as a person - not just another account. Would recommend him and the bank to anyone! 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.4 star rating with 673 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m. 

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