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The Edgemoore
- Residential Leasing
- Alexandria, VA
About this business
WELCOME HOME TO THE EDGEMOORE NEWLY RENOVATED! The Edgemoore, located in the Kingstowne section of historic Alexandria, Virginia, and close to the Capital Beltway, Franconia-Springfield Metro station, shopping and restaurants, offers one and two bedroom apartment homes with optional lofts or sun rooms. Living at The Edgemoore provides convenience and options. Relax at the resort-style pool. Grab a workout in the fully equipped fitness center. Or take your pup for a play date in our leash-free dog park. At Edgemoore, you'll... read more
Location details
7150 Rockridge Lane, Alexandria, VA, 22315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Living In Henley I've been living at Henley in Kingstowne since 2007, and its home to me. During the course of my 14 years living in the property, I've lived in four different units, and in each one of them the experience was very pleasant. The various floor plans each have something unique to offer. The parking lot is spacious, the surrounding forest adds beauty to the general vicinity, the property is always clean, and a convenient Amazon Hub Locker is provided. There is also a playground, pool, and gym for the conve... read more
Business response:
Dear Resident, thank you for choosing Henley at Kingstowne! The happiness of our residents is important to us so we're delighted to hear that you have felt right at home here for the past 4 years. We truly appreciate your recommendation and will work hard to continue going above and beyond. Sincerely, Vinita B., Community Manager henleymgr@pinnacleliving.com
Poor Leasing Office Had an appointment for a tour. Showed up 10 min early and agent came to the door and told me to come back in 10 minutes after asking who I was 3 times (also took him a few minutes to even get to the door). Additionally, their steps up to the building were completely covered in snow and ice, conveying a sense that there is little property upkeep or care for safety. This is a hard pass.
Business response:
Please accept our apologies. Our team strives to provide the utmost professional service and we're disappointed to hear that this wasn't your experience while you were touring our community. If you have any remaining questions or concerns, please contact our office. We'd love to have you meet with one of our leasing professionals and show you everything our community has to offer. Thank you for your interest. We wish you the best in your apartment home search. Sincerely, Vinita B., Community Manager henleymgr@pinnacleliving.... read more
Worst place to live - look at other places if you move to Henley you will regret it Worst apartment complex. This place has the worst maintains and management team. Last summer I had issues with my AC and it took them 4 months to fix it. The apartment had leaking problems every time it rain and their fix was to give me a recycling bin to put under the leak. When they finally send someone to fix it after 2 weeks all they did was paint over the water stains on the ceiling. To make things worst my car was stolen and when I call... read more
Business response:
Dear Resident, we're concerned that you feel our management team doesn't care about your well-being. We want you to have a positive experience at Henley and would sincerely appreciate a chance to talk to you about your concerns. Please visit our office as soon as possible. Sincerely, The Henley at Kingstowne Management Team
They towed my car I am a newer resident at this complex and the leasing office failed to tell me that there are specific spots that some residents pay to reserve and that other residents who park in those reserved spots, will get towed. Once I found out my car was towed, there wasn't a number listed anywhere for me to call, I had to go to the leasing office and ask them myself what had happened. They gave me a phone number and it wasn't even for the right towing place. They did not make it clear to new residents that those s... read more
Business response:
We apologize that you haven't had a positive experience in our community when it comes to parking. We keep stringent parking regulations in place in order to keep our community running smoothly for all of our residents. Please contact our office at your earliest convenience. We would be happy to discuss the agreed-upon regulations in your lease contract. We look forward to connecting.
Can't wait to get out! This complex has gone downhill in recent years - they've allowed an influx of people who don't pick up after their dogs, put their trash anywhere, bring their aggressive dogs into the dog park, and make as much noise as they want, with no repercussions!! Roland and his maintenance team are great, aside from this you'll get much more value from nearby complexes such as Sussex and The Elms. We've lived here three years and can't wait to move out in three months!
Close to metro, shopping, highway-perfect commuter location Basically everything you need is within a 5min drive - Blue line metro (Franconia-Springfield station with thousands of garage parking spaces), all new Springfield Mall, 95/395/495 entrances, and other retail shopping needs galore. Also walking/bicycle friendly, with sidewalks everywhere and metro bus service right at the entrance to the community. Top Golf Alexandria is also right around the corner. Community itself is well maintained, and the one maintenance reque... read more
Pretty good I love that I have a fire place and trash pick up service, but there have been a lot of little fixes that have taken a great deal of time to fix. The lights outside havent been working for months and after 3-4 service requests they are still down. Overall though, a pretty nice place to live and a great neighborhood.
Very bad place Unfortunately I do not have enough space to write everything that made our stay (and after) at the Edgemoore awful. Firstly, The apartments are old and many are not updated: you don't get your money's worth. Once Kettler took over there were a lot of problems with communication. I sent 4 emails and left 6 voice messages that were never responded to. Maintenance took a few days to fix things and many times just glossed over the real problem. When moving out I asked three different people what I should do about ... read more
Great Place To Live My family and I have been living at the Edgemoore for a year and a half now and I have nothing but great things to say about it. The property recently came under new management within the past couple months and it actually got even better!! The property is well maintained, the maintenance engineers have a great attitude and all of the employees are very hospitable. The property a family and pet friendly as well. The surrounding area is among the best in the region with Kingstowne, Springfield shopping cen... read more
Frequently asked questions about The Edgemoore
How is The Edgemoore rated?
The Edgemoore has a 2.8 star rating with 174 reviews.
When is The Edgemoore open?
The Edgemoore is closed now. It will open at 9:00 a.m.
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