The Cottages at Hillside Ranch

the1andonlyash 

on BBB

6 years ago

I loved living in my apartments before new management came in. I can't express how much I hate living at Parc Woodlands. The only reason I'm staying here is because I have (had) cheap rent. The office staff is beyond atrocious, the manager Terri is belittling, arrogant, and does not care about any of the residents living there. Don't be fooled by the kindness they show towards the "future residents" they kiss everyone's *** to look good when they know they'll be signing a new customer. God forbid you ask anyone in the office... read more

Joshua D 

on BBB

6 years ago

Pinnacle came in and purchased the apartment buildings I lived in in college. The property management the Wilson company had let the entire property fall to ruin and were eventually bought out. We decided to not renew our lease sighting promised repairs that were never done. Nearly 8 years later, I am reviewining a claim against my credit by a collection agentcy out of Washington. Come to find out Pinnacle sent a bill to my previous roommate demanding for him to cover the repairs! Repairs that had nothing to do with us. He i... read more

Mark G 

on BBB

6 years ago

I lived in one of their properties in San Antonio Texas. The property was named The Anthony. Upon moving in we took video and picture evidence of all the problems we found with the property. And when we moved out as expected we were billed for items that we listed 13 months ago as issues or potential issues. The main one being the old carpet which was passed over multiple times old and dingy. Moving out we received a $700 bill and when we tried to negotiate our final move out fee, without any bargaining or upon moving in we ... read more

Cera A 

on BBB

6 years ago

I sincerely dislike the property management over here in NV. I had a small bank error with my December rent and I have paid over 25% of what my rent should be. I happened to check my balance today only to find out I STILL owe money! This feels like extortion. How can this be legal? You can't get a hold of anyone to speak to, nor can you view how they are applying fees and why. If this were an honest company, then the tenants should be able to see where these fees are coming from. I feel like they're just pulling them out of ... read more

redrand2 

on BBB

6 years ago

Property is billed as "luxury", but landscaping is horrible. Weeds have taken over, grass knee deep and shrubs as tall as windows. 

Ashley K. 

on BBB

6 years ago

Campus Evolution Villages, Ruston, Louisiana. I WOULD NOT advise anyone to even consider living at this property!! Everything is broken down and falling apart completely. Upon my initial move in (2015) I discovered that the ice maker in our unit did not work and after mentioning it to staff and management I was told that once the ice makers go out they're not replaced. From that moment forward everything began to go wrong. Our oven had to be replaced not even 2 days of us living here. Our microwave was replaced at least 3 ti... read more

Shameka B. 

on BBB

6 years ago

I am being mistreated by my office management and I have contacted corporate management for help. No one in corporate management will contact me concerning my issues after repeated requests over several months time frame. I am totally frustrated and disappointed.