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The Cottages at Hillside Ranch
- Residential Leasing
- San Marcos, TX
About this business
Location details
1350 N LBJ Dr, San Marcos, TX, 78666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The rittenhouse management team are unprofessional and have horrible customer service. Nigil ***** has no management skills.
To Whom It May Concern, I am getting very tired of the mishaps, lies, miscommunication and subpar employees hired by Pinnacle Management. When my daughter first got her first apartment at Aven I handled the transaction myself and went with her to every appointment and walk thru. From the very beginning Skylar was lied to she was advised she only had to pay rent and electric and that Aven paid for water and sewer. She moved in on August 1, 2019 what do you know around September she received notification she was responsible f... read more
JUST SAY NO!!! THERE ARE MUCH BETTER OPTIONS! **** Great Hills Trail, Unit **** is uninhabitable. I have lived here for the past 22 months since 9/2017. I was concerned before moving in that the unit had mold due to the age of the apartments and the condition of the bathroom ceiling enclosure of the AC air handler. I was assured at the time before signing the lease that this was untrue, and they had taken every precaution against mold. After moving in, a leak developed in the bathroom which I complained about November of 20... read more
I resided at Forest Ridge Apartments in Knoxville, TN for a couple years. The complex is managed by Pinnacle. Unfortunately, since Pinnacle took over management of Forest Ridge, things have gone downhill quickly as can be seen by the numerous negative reviews and mass exodus of long term tenets. I had numerous issues during my two years and I will definitely not be considering ******** properties in the future. My biggest issue is related to dealing with moving out. It is Forest Ridge's policy to send unpaid bills to collec... read more
WORST PLACE EVER!!!!! There is a tarp over the roof at **** ****** drive jeffersonville In, that has been there for a year now, the tree in the back yard is the cause of this and is very dangerous as it's ready to fall on the building even more or could cause life threatening conditions,also cause the roof to leak which the ceiling inside is collapsing (which they proboly fixed temporarily to hide it) so they can rent the property, branches are all over the roof and yard, there is an uncovered septic pipe in the front yard t... read more
Do Not Rent Here!! We were given the "Brief" walk through to see what the apartment was like and at first glace, it looked like it could work. We were then told to come and fill out an application. After the application was approved, the lease was signed and we chose a move-in date, the office gave us the keys to the apartment and their "Inventory and Condition Form", and told us we had 48 hours to return it. As we went through the check list, there were so many problems, it took us the entire two days to complete the form. ... read more
Business response:
After reviewing this situation, it appears keys and possession of the apartment were taken on June 14, 2019. According to the TAA Notice we received from you, the lease was then broken on June 18th; roughly a week later. Payments were made for June rent at time of move in and termination fees were paid at time of move out. Fortunately, we were able to lease the unit as of July 1st to avoid any future fees. This gave us the ability to refund $428.30. It was sent to a PO Box but subsequently returned to the office. You may eit... read more
I will NEVER stay in another Pinnacle Property ever again!!! Management has very poor skills, clear across the board!! The property manager Carla picks an argument with you, then saying that you're not telling the truth. In other words you're lying! I'm not used to this kind of service from a property manager. I normally sit and talk/laugh with the management and staff at the other properties where I stayed in the past. The entire staff needs to be retrained.....and I don't really think that will help. Poor customer service ... read more
Jessica ******* and her stooges that work their with her are CON ARTISTS. They hold your money and promise to give it back bit never do. Rats, roaches,raccoons will be your neighbors here as well as paying $60-$70 water bills. Work orders can't be filled out properly and if they are sometimes they won't come loom at your problems in your apartment. If they do they rig it to where it's just good enough for a.month or 2 before you call them to come loom at it again. No one ever gets a.deposit back and they treat you like you'r... read more
This company is unethical and crooked. They over charged us $238.62 on our final bill upon move-out. It took several hours of phone time and computer time to get them to correct the error and they were extremely rude every step of the way. Only after proving I would not give up and accept their fraud, that they conceded "after an early morning meeting with management, they decided to adjust our bill," never admitting a mistake on their part and still rude to the last minute I dealt with them. I wonder how many people have pa... read more
Frequently asked questions about The Cottages at Hillside Ranch
How is The Cottages at Hillside Ranch rated?
The Cottages at Hillside Ranch has a 2 star rating with 55 reviews.
When is The Cottages at Hillside Ranch open?
The Cottages at Hillside Ranch is closed now. It will open at 9:00 a.m.
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