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The Container Store
- Home Decor
- Palo Alto, CA
About this business
The Container Store's Palo Alto, CA location is dedicated to helping you organize your home, office and life through storage and organization solutions, and innovative custom closets & shelving in the Palo Alto area.
Location details
500 Stanford Shopping Center, Palo Alto, CA, 94304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a frustrating and terrible experience! We booked an appointment, confirmed both in email and phone call. Then an email came the night before saying no appointment available at the time of our appointment; we called and the shop confirmed again the appointment is as scheduled, no change. Then no one showed up at our appointment time. We called the shop again, the shop still insisted that the appointment is on the schedule. Perhaps The Container Store operates in a parallel universe. No show, no follow-up phone call.
The clerk at register was fine but there isn’t much help available in general at this location. A visibly irritated older female employee there told me to go “find someone else” a few minutes after I waited in line near her desk. I didn’t see anyone else. Other locations like the one in San Mateo have more approachable staff who are less rude than the one I encountered.
Clean, organize
Becky and Kathleen were great to work with. A couple times we came after work as they were closing and they were patient with us and were willing to help us. Very grateful, will shop again.
Frequently asked questions about The Container Store
How is The Container Store rated?
The Container Store has a 4.3 star rating with 346 reviews.
When is The Container Store open?
The Container Store is closed now. It will open at 9:00 a.m.
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