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Specialties As a local Authorized Apple Reseller and Service Provider, The Computer Lab has been specializing in Apple products since 1979. We know these -- and PC products -- inside and out, and our patient, knowledgeable staff can help you find the ideal computer or device for your needs and budget. Can't get your network properly configured or having hardware troubles? Whatever your problem, our in-house experts are equipped to diagnose and repair it. With over 30 years of experience, we've earned our reputation for hones... read more
345 Broad St, New London, CT, 06320, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Whenever you drop off a non-working computer, it can make you nervous (at least for me) that things will work out and be done correctly. I just got my computer back after the folks at The Computer Lab worked with it for a week, which included some frustrating roadblocks. When I got it back, I was amazed by how thorough the backup was. My computer looks and feels great and it was all for a very reasonable price. With a MacBook, the assumption can often be that you should drive an hour to one of the Apple Stores for fixing but... read more
I love The Computer Lab. We've purchased several computers there and have been impressed with their service. As a non-tech person, I appreciate that they don't laugh at my feeble attempts to explain problems with my iPhone or iMac; they patiently listen and offer solutions that I can understand. Repairs are prompt and reasonable; what else can you ask for?
Business response:
Carole, thanks for choosing us for all of your Mac needs! We're glad we were able to help you find the perfect computer for you and also help work on your iPhone and iMac, too. We hope you continue to choose us!
I'd never heard of TCL until yesterday but now I'm thrilled to have such a great resource so close if I ever have a more serious problem in the future. Eric had me in and out within fifteen minutes. He answered all my questions with no trace of condescension, just professionalism and kindness. Thanks again.
Business response:
Tori, we're glad your MacBook is going strong! We hope you're doing well.
So happy with their service. Would recommend to anyone in the midst of a computer emergency. No condescending tones. No half-hearted attempts to fix your computer. Just great service. Computer Lab, you guys rock.
The Computer Lab, Inc. has a 4.1 star rating with 64 reviews.
The Computer Lab, Inc. is open now. It will close at 6:00 p.m.
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