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The Commons
- Apartments
- Cincinnati, OH
About this business
Live a life more elevated at The Commons. Our beautiful community is conveniently located, recently renovated and full of amenities to enhance your life. We believe apartment living should be more than four walls, that’s why we’ve included an impressive collection of community amenities. From the expansive swimming pool with chaise lounge seating and hot tub, to the fitness center, racquetball court, and clubhouse with business center and social lounge, our residents experience resort-style luxuries from the comf... read more
Location details
10645 Springfield Pike, 10645 Springfield Pike, Cincinnati, OH, 45215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Didn't get what was advertised. I just moved in and when my family toured a unit they stated that the unit i was moving into would be the same as the one shown. There is no microwave. Fireplace or granite counter tops. Carpet is stained, sliding glass is disgustingly dirty in the runner, ceiling is also filthy.
Wish I could tour 2 weekends in a row I've tried to tour and the office has been closed. The sign says their open on Saturdays but no one is there. In my book that's horrible customer service
Home If you are looking for a great place to live, The Commons is the place to be. Great management/team in the office as well as a great maintenance team. I moved here on my own from NY and they have made me feel more welcomed than I could have ever hoped! Quiet, safe, clean, friendly place to live!
Decent but with some issues The Commons office has some very understanding staff and I haven’t had any issues with the neighborhood itself but their maintenance team is trash. I came home to a bat flying in my apartment, which was locked, and was told that it wasn’t an emergency and that no one was coming out to help. This was only relayed to me after 3 phone calls and half an hour waiting outside in the cold with just my coat and phone. Prior to this incident, I was without heat and after calling the after hour maintenance ... read more
Business response:
Thank you for sharing your feedback, Al'ysha. The comfort of our residents is our main priority, and we sincerely apologize if we ever made you feel otherwise. Although we appreciate your recognition of our staff, we're sorry our maintenance team has failed to meet your expectations. We apologize for the bat and heat inconvenience; however, maintenance does attend to requests in the order in which they are made, and they do their best to attend to problems quickly and effectively despite high volume. We apologize if this was... read more
Miserable Maintenance does not know how to clean the apartment. Outside stairways and hallways are full of dusts and they just bring blowers to create even more dusts. Who cleans dusts with blowers? I mean I understand blowers works with tree leaves but you still have to collect them. These maintenance guys pretend they do clean the apartment. Disgusting! The leasing office and the gym are full of chemical fragrances that makes hard to breathe. They gym needs serious update and I almost fell during the workout with their cyc... read more
Business response:
We're sorry that your time at our community has not met your expectations. While we admit there are always areas for improvement, our staff is working tirelessly to ensure our resident's satisfaction. That said, if we are not made aware of broken items or problem-areas, we're unable to take action to correct it. If you are experiencing any maintenance, pest control, or amenity issues, we encourage you to please contact us directly in the office. Thank you.
Best apartment ever! The Commons is by far the best apartment that I have ever lived in! It is in a great and quiet neighborhood and is only minutes away from the mall. The maintenance is 24 hours and they a very good at there job and when they give you a time on when they will be there, they are their! The rent office managers are amazing as well! They make sure that you are taken cared of. And let's not forget the people who live their. They are so kind and so generous. I also love the fact that every apartment comes with ... read more
Nice Quiet Safe Place to live! A very quiet community to live in. The office staff is excellent. Laura, Heidi, and Jerri have helped me with every question I have had. My apartment was in like new condition. Grounds are kept in beautiful condition. Worry free living. Close to all the stores, mall and shopping. I recommend "The Commons" highly to anyone looking for a great place to live.
Business response:
Thank you for your comment Ms. Betty! We appreciate you and we will continue to provide the service you have come to appreciate while living at The Commons!
Frequently asked questions about The Commons
How is The Commons rated?
The Commons has a 3.8 star rating with 158 reviews.
When is The Commons open?
The Commons is closed now. It will open tomorrow at 9:00 a.m.
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