This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Clevelander
- Bars
- Miami, FL
About this business
Clevelander South Beach is a one-stop international destination for entertainment, art, culture and eclectic dining.Located in the heart of South Beach on the corner of 10th Street and the renowned Ocean Drive, Clevelander is directly across from the Atlantic Ocean and is surrounded by some of the most popular boutique shops, museums and nightclubs.
Location details
1020 Ocean Dr #1, Miami, FL, 33139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was not all bad, we arrived super early and were grateful to get a room 2hrs. before check in but were disappointed the hotel did not take measures to hold our luggage. The room was not impressive although it was clean, the shower leaked and the faucet was hard to turn and squeaky, housekeeping was not offered. The elevator went out and so did the AC. Both of which were promptly addressed. There was a bomb threat that caused the hotel to be evacuated at 3:30am for about 5 hours. Management handled that situation very poor... read more
Business response:
Dear Beki, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Hotel Manager
Recommendedgreat service the bartenders were very professional
Business response:
Thank you for the terrific review and for letting us know that your experience was nothing short of perfect. We are pleased that you had a great time at our bar and enjoyed our ambiance. We appreciate your compliments about our bartenders; they truly are amazing at what they do. Thank you for recommending us, and we look forward to your next visit! Victoria Palacio Area Marketing Manager
Menu selection is basic. Waitress said she couldn’t split our tab because it takes more time and they are a busy restaurant. Splitting a tab is part of being in the restaurant industry. There are a ton of restaurants on ocean boulevard, so I recommend eating at any of them but this one. The experience was amateur and amusing at best.
Business response:
Jared, thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had with our staff. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve going forward. We have shared your concerns with the appropriate individuals and taken proper action. We appreciate your patience and hope you will consider staying with us again. Victoria Palacio Area Marketing Manager
Very Nice! Great party atmosphere! Great customer service!
Business response:
Thank you for choosing us and for your kind recommendation. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. We love that our guests can enjoy our waterfront location, modern guest rooms, and stellar dining. We hope the next time you are in Miami you will join us again! Hotel Manager
people, food was awesome music great
AJ was a great waiter. loved the drinks and the appetizers we got
We had the most amazing time and the best drink at the Clevelander! So thankful for the opportunity to dine here and the service was incredible! Our waitress was kind, upbeat and made the best recommendations for us! Thank you!
Business response:
Angelina, your generous compliments humble us, and we appreciate you taking the time to share with fellow travelers. It was our pleasure to provide you with a memorable experience here at Clevelander South Beach Hotel. Thank you for mentioning how much you enjoyed our delicious food and drinks along with courteous service. We genuinely appreciate your recommendation and look forward to welcoming you back soon. Victoria Palacio Area Marketing Manager
The drinks and Definitely the manager James! He was very helpful the 4 or 5 times we showed up he deservesa raise. Great food, drinks and fun
Business response:
Tramaine, thank you for the recommendation of our Hotel. We are happy your experience here was a pleasant one and that our associates took great care of you. We will surely share your compliment with James. It was a delight to host you and we look forward to you staying with us again. Victoria Palacio Area Marketing Manager
First, let me say that Clevelander's is amaz-balls!!! 🥳 From service to food to drinks to music... this Texas girl had the BEST TIME EVER! But a personal S/O to Manager James and his Head Manager (confidential) for being such beautiful, awesome people with great personalities and wonderful hospitality (big for us TX ppl)... but just know... James is most certainly THAT GUY!!! 🙌🏽🙌🏽🙌🏽 He is the GOAT of management and he deserves all recognition. I stand firm on it!!! Still, kudos to a wonderful establishment. 👏🏽 Can't... read more
Business response:
Britnie, thank you for your excellent review, and your recommendation for future travelers. It is very kind of you to appreciate some of our associates for their service and hospitality. We will surely pass along your compliments to let them know how much you loved their service. Thank you again for your review. We look forward to welcoming you back soon. Domingo Llerandi Hotel Manager
Frequently asked questions about The Clevelander
How is The Clevelander rated?
The Clevelander has a 4.3 star rating with 4,056 reviews.
When is The Clevelander open?
The Clevelander is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com